Long story short it was a huge waste of money. They dont fix anything and charge you subscription for a year for $200. A literal complete waste of money. Go to XGamerPC. They have a 5 star review and ACTUALLY fix your stuff for a cheaper price than this crap.
EE
Emmy
May 10, 2023
1.0
Useless
LL
Lori L
Nov 24, 2020
1.0
Absolutely worthless. I bought a Total Tech plan from the Best Buy Geek Squad on November 2. Between November 2 and November 24 three different "technicians" were dispatched to my home. None of them have the skills to repair a TV and instead tried to upsell a new TV. I spoke with a corporate rep who informed me that the Geek Squad in San Antonio does not have the skills to make repairs and that I would need to contact a third party to make the repair. This is fraud. I have filed a complaint with the Texas Attorney General's office and have canceled my contract.
VC
Velia Cox
Jun 8, 2018
5.0
My laptop was not charging at all, they checked it and sent it to the manufacture for repairs. The process was so easy, I am bringing another computer to them that I've been super picky about who will work on it. 100% friendly and smart team. Gracias!
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