Verizon

4.6
377 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our San Antonio, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
6615 Fm 78, San Antonio, TX
78244, United States

Hours

Reviews

4.6
373 reviews
5 stars
318
4 stars
19
3 stars
8
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nevaeh, Jeremy, and Maria.

Problem Resolution

Many reviews highlighted the staff's ability to quickly solve issues, with several customers noting that their problems were resolved efficiently.

Store Experience

Customers appreciated the clean and organized store environment, contributing to a positive shopping experience.

Mixed Feedback

While many reviews were positive, some customers expressed dissatisfaction with specific incidents, particularly regarding account management and online order pickups.

Staff Professionalism

Several reviews commended the professionalism of the staff, noting their patience and willingness to assist customers with various inquiries.
  • TT
    Tea Cup TV
    3 days ago
    5.0
    So when I visited this store I came from another store to pick up my new Iphone 17 that I bought at the Potranco store. It took me 32 minutes to get to this store and I was seen right away. My representative Aaron was super helpful and respectful and greeted me with my phone since he already knew about me buying the phone at the Potranco store. He helped me set up the phone and transfer all of my data to my new phone. He even game me a case and screen protector in a bundle making the screen protector free and I just paid for the case. He was outstanding and he is a great representation of why customer service is. Also this was the fastest I have ever been attended do by a professional. If you want a quick Verizon service for whatever reason I suggest you come see Aaron !! In my opinion if you are the manager and you’re reading this currently, Aaron deserves a raise or even to become a future manager of a store ! I’d look into that if i’m you. Thank you Aaron for everything you’ve done for me today !
  • JP
    Jarrod Pickett
    4 days ago
    5.0
    Great service and super nice
  • DS
    Danielle Soria
    Nov 17, 2025
    5.0
    Fast and good customer service
  • IC
    Ingrid Cleveland
    Nov 17, 2025
    5.0
    I was assisted very quickly even with there being another customer there so my time was valued.
  • BP
    Beverly Parris
    Oct 28, 2025
    5.0
    Very professional employees who shows empathy.

Frequently Asked Questions About Verizon

What type of products and services does the Verizon store at 6615 Fm 78, San Antonio offer?

The Verizon store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are the hours of operation for the Verizon store in San Antonio, TX?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.