Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is San Antonio’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
367 reviews
5 stars
306
4 stars
15
3 stars
8
2 stars4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness, professionalism, and ability to resolve issues, with specific mentions of staff like Daisy, Andrew, and Jennifer.
Store Operations
Several reviews highlighted issues with store hours, staffing levels, and the inability to assist with certain Verizon-related tasks, leading to customer frustration.
Billing Issues
Multiple customers reported problems with billing, including unexpected charges and difficulties in resolving account discrepancies, indicating a lack of transparency.
Mixed Experiences
While some customers had excellent experiences, others reported significant dissatisfaction, suggesting inconsistency in service quality.
- CDCecelia DugganDec 28, 20251.0Lied about everything. Added a bunch of add-ons to my plan that I didn't ask for. Fraud.
- JDJoe DamianDec 24, 20254.0Not a corporate store so don't expect to be able to do all things Verizon related.
- AIAlexis IlievDec 17, 20251.0Says open until 8 , however, we arrived at 5 and doors are locked
- JCJerry CastilloDec 7, 20253.0Couldn't help my friend with her issues and the store before them said they would
- DWDylan WebbSep 8, 20251.0These folks took my two phones as trade in and did not give me the credit I was expecting to see on my bill. Then when I went in to all about it, the representative lied to me about it. I’ll complain to Verizon next.
Frequently Asked Questions About Verizon
What brands of smartphones are available at Verizon at 3100 Broadway?
Verizon offers a variety of smartphone brands including Apple, Samsung, Google, Motorola, LG, HTC, and Asus at their 3100 Broadway location.
What are the operating hours of the Verizon store at 3100 Broadway?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. On November 5, 2025, it will be open from 10:00 AM to 8:00 PM.
Can I pick up my online order at the Verizon store at 3100 Broadway?
Yes, you can pick up your order in-store or use the curbside pickup service at the Broadway Cellular Sales location.
Does Verizon offer assistance with upgrading my phone and Verizon plan at the 3100 Broadway store?
Yes, wireless sales consultants at the Broadway location provide help with upgrading your Apple iPhone, Samsung Galaxy, Google Pixel, or Motorola devices along with your Verizon plan.
What payment options are accepted at Verizon at 3100 Broadway?
Verizon accepts American Express, Discover, MasterCard, and Visa as payment methods.
Do I need an appointment to visit the Verizon store at 3100 Broadway?
No, appointments are not required; you can stop by or call the store to make an appointment if you prefer.
Where is the Verizon store located?
The Verizon store is located at 3100 Broadway, San Antonio, Texas, 78209, USA.
What nearby places can I visit when I come to Verizon at 3100 Broadway?
Nearby you can visit several places such as Starbucks for coffee, Whataburger or Church's Chicken for food, and Half Price Books if you're interested in browsing books.
Are there other mobile phone stores near the Verizon location at 3100 Broadway?
Yes, nearby mobile phone stores include Cellular Sales, Verizon Authorized Retailer — Cellular Sales, AT&T Store, and T-Mobile.
What options are available for dining near the Verizon store at 3100 Broadway?
You can enjoy dining at nearby restaurants such as Whataburger (fast food), Tomatillos Cafe Y Cantina (Mexican), Jack in the Box, Van's (Chinese and seafood), Viet-Nam Restaurant, and Church's Chicken.