Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation�s largest Verizon Wireless Retailers.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
243 reviews
5 stars
210
4 stars
4
3 stars
4
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and willingness to go above and beyond.
Staff Knowledge
Numerous reviews mentioned the staff's expertise and ability to explain options clearly, contributing to a positive experience.
Professionalism
Customers frequently noted the professionalism of the staff, with many describing their interactions as friendly and respectful.
Store Environment
The store was described as clean and welcoming, enhancing the overall customer experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding specific staff members and issues with trade-ins.
- SGSarah Gonzalez3 days ago5.0I came in on a whim to check my phone plan and see what my upgrade options were. I could not be happier with the outcome! The staff was so incredibly helpful and found a solution that was perfect for me that let me keep my same plan while still upgrading at a reasonable price!
- LSlaura smithOct 28, 20255.0Perfect..fast,easy
- RRrobertogodina1971Jun 25, 20255.0I had a fantastic experience at Verizon today, thanks to Ismael. They were incredibly helpful in getting my new phone set up. What I really appreciated was their attention to detail—they made sure everything was working perfectly before I left the store. He patiently walked me through the initial setup, transferred my data, and ensured I understood all the key features. It’s rare to find someone so dedicated to customer satisfaction. Because of Ismael , my transition to the new phone was seamless. Highly recommend!"
- JAJavi AtilanoJun 23, 20255.0Ismael was very knowledgeable and answered all my questions.
- RBRudy BanegasJun 14, 20255.0Ismael was very helpful. He took the time to look into our account and help us break down the bill. This store was the most friendly professional Verizon store I have been to. Thank you for everything.
Frequently Asked Questions About Verizon
What is Russell Cellular and what services do they offer?
Russell Cellular is an exclusive Verizon Authorized Retailer specializing in wireless communication services including cellular phones, smartphones, tablets, accessories, smartwatches, prepaid services, and home phone and internet services.
Where is the Russell Cellular store located in San Antonio?
The store is located at 6075 NW Loop 410, Ste 105, San Antonio, TX 78238, USA.
What are the operating hours for the Russell Cellular San Antonio store?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for their products?
Yes, Russell Cellular offers in-store pickup services for customers.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Russell Cellular San Antonio store?
You can call at +1 210-598-0023 or email sanantonio7.tx@russellcellular.com for inquiries.
What brands does Russell Cellular carry at their San Antonio location?
They carry brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there other mobile phone stores near Russell Cellular in San Antonio?
Yes, nearby mobile phone stores include Verizon and T-Mobile, which can offer more options if you are exploring different providers or accessories.
What other shopping options are near Russell Cellular San Antonio?
Nearby shopping options include GameStop for video games and electronics, DSW Designer Shoe Warehouse for shoes and fashion accessories, and Old Navy for clothing.
Are there any health or wellness services close to Russell Cellular San Antonio?
Yes, nearby health services include Donald Semler, O.D., Sanford Roberts, M.D., David Abrams, M.D., Georgia Stephenson, M.D., and San Antonio Eye Center for eye care and ophthalmology services. Mesa Nails and Spa offers nail and skin care services nearby.