Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our San Antonio, TX location.
Tim and other staff members received high praise for their exceptional customer service, being described as knowledgeable, friendly, and attentive.
Staff Professionalism
Customers highlighted the professionalism of staff, particularly Tim and Mo, who were noted for their patience and ability to resolve issues efficiently.
Store Environment
The store was frequently described as welcoming and well-staffed, leading to minimal wait times and a pleasant shopping experience.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers make informed decisions about their purchases and plans.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences with unhelpful staff, indicating inconsistency in service quality.
BC
Bernardo Carrillo
3 days ago
5.0
Guy helped me out a lot setting up my phone and very patient
VN
vanezza naron
Nov 3, 2025
5.0
Very accommodating and friendly staff
HS
Holly Stuckey
Nov 1, 2025
5.0
The Verizon employee was very helpful and solved my problem quickly!
CV
Carmen Valadez
Oct 24, 2025
5.0
I’ve been a customer of Verizon for many years but this is my go to store! Tim is always amazing helping me with all my devices and services!! Thank y’all!
DA
Dominic Ancona
Oct 17, 2025
5.0
Tim is my go to guy. Always quick witted for a good conversation and very helpful to get what you need. Always a pleasure working with this guy. Keep up the good work Tim, your making the other cell phone stores look pitiful.
What are the operating hours of the Verizon store at 11440 Potranco Rd?
The Verizon store operates from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
Does this Verizon location offer in-store pickup services?
Yes, the store provides in-store pickup options for your convenience.
Is there wheelchair accessibility at the Verizon store?
Yes, this Verizon location has both wheelchair accessible entrances and parking available.
Does Verizon at this location accept debit card payments?
Yes, debit card payments are accepted at this store.
Do I need an appointment to shop at this Verizon store?
No appointment is required to visit or shop at this Verizon location.
What types of products and services does this Verizon store offer?
This store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
How can I contact Verizon at 11440 Potranco Rd?
You can call them at +1 210-251-4880 or email stores@yourwirelessinc.com.
Which nearby places can I visit for a relaxing spa experience before or after shopping at Verizon?
You can visit Melody Nails & Spa, LN Nails and Spa, or Tuqa Beauty Salon for nail and beauty treatments near the Verizon store.
Are there any nearby food options close to the Verizon store at Potranco Rd?
Yes, you can enjoy treats at Shipley Do-Nuts or Baskin-Robbins, or get coffee at Dunkin' or The Cajun Coffee Shack, all close to the Verizon location.
What nearby places can help me with related services like financial assistance or home improvement after visiting Verizon?
Credit Human | Dove Creek Highlands Financial Health Center is nearby for financial services, and Sherwin-Williams or Texas Blue Water Filtration can assist with home improvement needs.