Business Details
11745 W Interstate 10, San Antonio, TX
78230, United States
Certified by Verizon • Feb 22, 2026
(210) 823-0316
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/san-antonio-tx
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 11745 W. Interstate 10 in San Antonio, TX 78230
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
299 reviews
5 stars
247
4 stars
8
3 stars
8
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being dismissive and unprofessional.
Transparency
Numerous complaints about lack of transparency regarding fees and services, with customers feeling misled about charges and plans.
Staff Knowledge
Some customers highlighted the staff's knowledge and ability to assist with technical issues, while others reported unhelpful or uninformed employees.
Store Operations
Frequent issues with store hours and availability, including reports of employees not being present during open hours.
- CVCesar VelardeJan 22, 20264.0Good place and technically fluid. I don’t give them five stars because there were delays procuring the devices for upgrade. Once in store Sales process and upgrade was easier for customer.
- JGJose GuerreroJan 15, 20261.0Russ Cellular failed to be transparent from the start. I was charged excessive and duplicate fees, given misleading information about my plan, and I believe an extra line was added without my knowledge. The representative, Sultan, repeatedly misrepresented the plan details. What I was told did not match what I was billed, and I believe the added line may have been done to increase sales numbers. I had to resolve the situation directly with Verizon just to cancel everything, and after all the hassle I ended up going back to AT&T. Dishonesty like this is unacceptable. I would strongly caution others before doing business with this location.
- TTTim TackettDec 18, 20255.0My sister is handicapped and doesn't like being around people, so we went late and it took longer to setup then the store was open But they stayed late to help us get everything we needed Very nice and helpful with everything. We thank you 😊
- MHMark HazenNov 5, 20255.0Great experience more than helpful got me everything I needed
- KKKingtruckSep 27, 20255.0Alfredo was super nice and professional thanks for your time and help brother.🙏
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location at 11745 W Interstate 10 in San Antonio?
The Verizon store at 11745 W Interstate 10 is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
What products and brands does this Verizon store offer?
This Verizon store offers Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans. Brands include Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store provide in-store or curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services for customers.
What types of payment does the Verizon store accept?
The store accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does this Verizon store require appointments for shopping or services?
No, appointments are not required for shopping or services at this Verizon location.
How can I contact the Verizon store in San Antonio by phone or email?
You can reach the store by phone at +1 210-823-0316 or email at sanantonio.tx@russellcellular.com.
Are there any nearby electronics or mobile phone stores near the Verizon location?
Yes, nearby electronics and mobile phone stores include Russell Cellular and another Verizon store, as well as an AT&T Store.
What dining options are available near the Verizon store for a quick meal or snack?
Nearby dining options include Tiff's Treats bakery, La Madeleine French Bakery & Café, Potbelly Sandwich Shop, Fatburger & Buffalo's Express, Garbanzo Mediterranean Fresh, Salata salad bar, Panera Bread cafe, and Fire Wok Chinese restaurant.
What nearby entertainment or shopping centers can I visit before or after my trip to Verizon?
You can visit the Regal Huebner Oaks cinema for entertainment or the Huebner Oaks Center and Old Navy for shopping nearby.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website