Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees like Esteban and Angelo received high praise for their helpfulness, others were criticized for rudeness and unprofessionalism.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, particularly in resolving issues and providing information.
Wait Times
Many reviews mentioned long wait times, with some customers expressing frustration over delays even with appointments.
Store Environment
The cleanliness and organization of the store received positive remarks, although some customers reported unsanitary conditions.
Management Issues
There were complaints about management and staff training, with some customers feeling that employees lacked proper training and professionalism.
WB
wail babi
5 days ago
1.0
i went to unlock the phone and if they give me good service i could switch with family 4 line but all i found unprofessional cold and so rude special the manger there not suppose to have this position just keep lie to me and telling i should go repair shop to fix my problem it really shame on version to have a guy and serves like this and losing business i could sign up for family plan and I'm sure if they stay like this will lose a lot of business or go out of serves
i advice every one to stay faraway from this store just waste time and so much frustration
DF
Danielle Francis
Feb 13, 2026
5.0
Angelo was a big help! He made my upgrade process smooth and easy. He had me in and out and got me the best deal possible. Great service
CG
Chantelle Garcia
Jan 25, 2026
1.0
Older lady is rude as heck Was there to pick up a phone and phone case. But For no reason! Acted like we were being persistent or something. Will never go back to this Verizon store. People like her make shopping experiences the worst. God bless cause something had to be really bothering you.
ML
May Lopez
Jan 15, 2026
5.0
went the other day to ask questions about my phone and Esteban went above and beyond and helped me with all my questions. he was very patient, good at his job i recommend asking for esteban for help. thank you so much. he made me have a good experience.
NO
Nyome Otero
Nov 30, 2025
5.0
Esteban was AMAZING!! He was so patient and very professional . 10/10 I’ll definitely be back at this location. Thank you for your help . Best service
What brands of smartphones does the Verizon store in San Antonio offer?
The Verizon store in San Antonio offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for the Verizon San Antonio location?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I pick up my online orders at the Verizon San Antonio store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
What products and services does Verizon San Antonio provide for businesses?
Verizon San Antonio offers business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans for businesses.
How can I schedule an appointment at the Verizon San Antonio store?
You can schedule an in-store appointment using the My Verizon app or by visiting their online store scheduling link.
What payment methods does Verizon San Antonio accept?
Verizon San Antonio accepts payments via check, debit card, and mobile NFC payments. They do not require cash-only payments.
Which nearby financial services can I visit close to Verizon San Antonio?
Nearby financial services include Advance America, Wells Fargo Bank, Chase Bank, and Fred Loya Insurance, which may be convenient for your banking and insurance needs before or after visiting Verizon.
Are there any nearby beauty and spa services close to the Verizon store?
Yes, nearby beauty and spa services include Plugged In Barbershop 410, OP Nails, Regal Nails, and SmartStyle for haircuts, nail care, and other beauty needs.
What entertainment options are near Verizon San Antonio?
Nearby entertainment places include GameStop, NW Loop 410 San Antonio - GameStop for video games and arcades, providing fun activities to check out before or after your visit.
Is there a convenient location for phone repair near Verizon San Antonio?
Yes, The Fix located inside Walmart San Antonio offers phone and tablet repair and accessories close to the Verizon store.
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