Verizon

4.1
445 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7635 Nw Loop 410, San Antonio, TX
78245, United States

Hours

Reviews

4.0
327 reviews
5 stars
197
4 stars
47
3 stars
27
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members like Esteban, Angelo, and Yessica, highlighting their professionalism and willingness to help.

Inconsistency

Several reviews pointed out inconsistent service experiences, with some customers receiving excellent assistance while others faced unhelpful or rude staff.

Long Wait Times

Customers frequently mentioned long wait times, both for service and for resolving issues, which negatively impacted their overall experience.

Store Cleanliness

Some reviews noted cleanliness issues within the store, including reports of flies, which detracted from the shopping experience.

Product Knowledge

While some staff were praised for their knowledge, others were criticized for lacking product knowledge and not being helpful.
  • NO
    Nyome Otero
    Nov 30, 2025
    5.0
    Esteban was AMAZING!! He was so patient and very professional . 10/10 I’ll definitely be back at this location. Thank you for your help . Best service
  • DR
    Drew Rodriguez
    Oct 25, 2025
    5.0
    I came here after a terrible experience at the Rim location. This location was a complete 180. Immediately greeted when I walked in, no need to be directed by other customers. The gentleman directing customers with the iPad saw I was just turning in a device and said I didn’t need to wait for my appointment. He took my device, did a quick once over, and went and got me a confirmation I had turned it in. All in less time than it took to even be greeted at the location at the Rim. The entire staff at that store should be brought to this location to be shown how it’s done.
  • JB
    Jon B
    Oct 16, 2025
    1.0
    Want to waste your time dealing with the most smug and arrogant people humanly possible? Come here.
  • AL
    Amada lozano
    Aug 23, 2025
    5.0
    From the moment i walked in, the service was great. I was greeted warmly and promptly by the manager Yessica. She went above and beyond to help me with the situation I had with my account.. she was kind and sweet and answered all my questions and concerns... Thanks Yessica for you awesome customer service.
  • DM
    Daisy Medrano
    Jul 22, 2025
    5.0
    I love there phone

Frequently Asked Questions About Verizon

What brands of smartphones does the Verizon store in San Antonio offer?

The Verizon store in San Antonio offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.

What are the store hours for the Verizon San Antonio location?

The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.