Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
327 reviews
5 stars
197
4 stars
47
3 stars
27
2 stars
8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members like Esteban, Angelo, and Yessica, highlighting their professionalism and willingness to help.
Inconsistency
Several reviews pointed out inconsistent service experiences, with some customers receiving excellent assistance while others faced unhelpful or rude staff.
Long Wait Times
Customers frequently mentioned long wait times, both for service and for resolving issues, which negatively impacted their overall experience.
Store Cleanliness
Some reviews noted cleanliness issues within the store, including reports of flies, which detracted from the shopping experience.
Product Knowledge
While some staff were praised for their knowledge, others were criticized for lacking product knowledge and not being helpful.
- NONyome OteroNov 30, 20255.0Esteban was AMAZING!! He was so patient and very professional . 10/10 I’ll definitely be back at this location. Thank you for your help . Best service
- DRDrew RodriguezOct 25, 20255.0I came here after a terrible experience at the Rim location. This location was a complete 180. Immediately greeted when I walked in, no need to be directed by other customers. The gentleman directing customers with the iPad saw I was just turning in a device and said I didn’t need to wait for my appointment. He took my device, did a quick once over, and went and got me a confirmation I had turned it in. All in less time than it took to even be greeted at the location at the Rim. The entire staff at that store should be brought to this location to be shown how it’s done.
- JBJon BOct 16, 20251.0Want to waste your time dealing with the most smug and arrogant people humanly possible? Come here.
- ALAmada lozanoAug 23, 20255.0From the moment i walked in, the service was great. I was greeted warmly and promptly by the manager Yessica. She went above and beyond to help me with the situation I had with my account.. she was kind and sweet and answered all my questions and concerns... Thanks Yessica for you awesome customer service.
- DMDaisy MedranoJul 22, 20255.0I love there phone
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in San Antonio offer?
The Verizon store in San Antonio offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for the Verizon San Antonio location?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I pick up my online orders at the Verizon San Antonio store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
What products and services does Verizon San Antonio provide for businesses?
Verizon San Antonio offers business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans for businesses.
How can I schedule an appointment at the Verizon San Antonio store?
You can schedule an in-store appointment using the My Verizon app or by visiting their online store scheduling link.
What payment methods does Verizon San Antonio accept?
Verizon San Antonio accepts payments via check, debit card, and mobile NFC payments. They do not require cash-only payments.
Which nearby financial services can I visit close to Verizon San Antonio?
Nearby financial services include Advance America, Wells Fargo Bank, Chase Bank, and Fred Loya Insurance, which may be convenient for your banking and insurance needs before or after visiting Verizon.
Are there any nearby beauty and spa services close to the Verizon store?
Yes, nearby beauty and spa services include Plugged In Barbershop 410, OP Nails, Regal Nails, and SmartStyle for haircuts, nail care, and other beauty needs.
What entertainment options are near Verizon San Antonio?
Nearby entertainment places include GameStop, NW Loop 410 San Antonio - GameStop for video games and arcades, providing fun activities to check out before or after your visit.
Is there a convenient location for phone repair near Verizon San Antonio?
Yes, The Fix located inside Walmart San Antonio offers phone and tablet repair and accessories close to the Verizon store.