Verizon

Reviews

• CH

  Chris Harris

  Jan 24, 2026
  1.0
  Stay clear of this store. We sat there for hours to get phones. Just for the employee to make up a fake business name for our business. Go to the quarry it's way better it took 3 more hours to fix it. But this store has the poorest customer service of any verizon store around.
• SC

  Sonya Chandler

  Jan 12, 2026
  1.0
  Go to the Quarry!! Trust! This location doesn't have any phones in stock when trying to switch companies. Finds every excuse to add to your bill. Can't even get proof of payment processed, from kiosk or their computerized system, and asking for one i was told "i'll wait all day..." Terri lynn is a horrible associate for this company. Demands for the verification info after payments are made in full. She makes me greatful for the Quarry location & their entire team.
• KP

  Kevin Portillo

  Jan 9, 2026
  1.0
  Immensely disappointed, went in December to this store to get my girlfriend phone fixed, Andrew Gutierrez convinced us to get home internet and a free tv. Since December we have had issues, with the box. Went to a different store just to find out Andrew gave us an old box and dated it that it was in our account for over six months and we JUST got this service. Yesterday we open the ”FREE” tv box just to find out its cracked. Called 611 yesterday for the internet and now today because of the TV. DO NOT GET SERVICE FROM ANDREW! He doesnt help at all, just wants the commission.
• JM

  Jose Maldonado

  Nov 29, 2025
  5.0
  ⭐⭐⭐⭐⭐ 5-Star Review for Vidal at Verizon (SW Military Dr.) I rarely take the time to write long reviews, but Vidal at the Verizon store located at 2350 SW Military Dr Suite 3001, San Antonio, TX 78224 truly deserves every word of this. I walked in expecting a simple upgrade and walked out with something that has genuinely changed the way I run my business. Vidal introduced me to the OneTalk App, and I am obsessed. This app has made my life so much easier — from managing calls, staying connected with my team, organizing multiple business lines, and keeping everything professional and efficient. As someone who runs a busy salon, anything that saves me time and keeps things organized is priceless. OneTalk has done exactly that, and it’s all thanks to Vidal. What stood out the most was his customer service. Vidal didn’t just rush through the process; he took his time, explained everything clearly, and made sure I understood how to use the app and all its features. He listened to my business needs, gave me honest advice, and treated my success like it mattered to him personally. That’s rare. His patience, professionalism, and knowledge truly impressed me. People like Vidal are what make a company like Verizon shine. He is an absolute asset, and I’m so grateful for all his help. If you need someone who genuinely cares and goes above and beyond, go see Vidal. He will take care of you the right way. Thank you again, Vidal — you helped me expand and elevate my business more than you know!
• LR

  Levy Ruiz

  Nov 28, 2025
  5.0
  My dad got a 15 pro max under closing time.

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