Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
297 reviews
5 stars
140
4 stars
36
3 stars
26
2 stars
19
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Store Management
Several reviews highlighted issues with store management, including unprofessional behavior and lack of knowledge about store policies, leading to customer frustration.
Service Efficiency
Customers frequently mentioned long wait times and slow service, with some expressing dissatisfaction over the handling of their issues and the overall efficiency of the staff.
Promotions and Pricing
There were complaints about misleading information regarding promotions and pricing, with customers feeling misled about trade-in values and plan details.
Technical Support
While some customers received excellent technical support, others experienced significant issues with device activation and troubleshooting, leading to dissatisfaction.
- ACAlisia “Mother of Dragons” CoetzeeOct 4, 20251.0Worst customer service ever. The girl who helped us clearly didn't want to be there
- PLPane Managing LLCSep 29, 20255.0Louie and the staff amazing keep up the great work brother thank you for your help
- LDLaura DaigleSep 12, 20251.0Armando manager is nice enough but could offer no answers BUT their salesperson TEFF should be fired. She should be avoided at all costs. She has an attitude, doesnt want to work with you as soon as you say you dont want to upgrade unless they can explain problem or get some help! I have been having problems for sevrral months and I refuse to sign a new contract when i may have ongoing issues. Verizon for over 15 years - GOODBYE! See what providrrs can give me real service and want my 4 phone line loyalty
- ABAbe BlancoSep 11, 20255.0I made an appt. and it was super quick. Great customer service
- CSChris SuchanAug 30, 20255.0Absolutely stellar customer service!! Josh was my tech & hope he is my tech every visit.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon San Antonio location?
The Verizon store in San Antonio is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM. On November 1, 2025, it will be open from 10:00 AM to 7:00 PM.
What products and brands does Verizon San Antonio offer?
Verizon San Antonio offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon San Antonio store?
Services at this Verizon location include mobile plans, wireless internet plans, and voice plans tailored for both personal and business needs.
Can I schedule an appointment at the Verizon San Antonio store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit to the San Antonio store.
Does Verizon San Antonio offer online order pickup?
Yes, you can buy online and pick up your order in-store or choose free 2-day shipping, express lockers, or same-day delivery in select areas.
What payment methods are accepted at Verizon San Antonio?
Verizon San Antonio accepts payment by check, debit card, and mobile NFC payments. Cash-only payments are not required.
Is Verizon San Antonio currently open?
Yes, the Verizon store in San Antonio is currently open according to their listed store hours and is not closed.
How can nearby places like Summer Moon Coffee benefit me when visiting Verizon San Antonio?
You can enjoy a coffee or smoothie at Summer Moon Coffee nearby either before or after your visit to Verizon, making your trip more pleasant and convenient.
Are there dining options near Verizon San Antonio if I want to grab a meal?
Yes, nearby dining options include Carl's Jr., Popeyes® Louisiana Kitchen, Wingstop, Taco Bell, Jack in the Box, and Thai By Ann, offering a variety of fast food, chicken, Mexican, and Asian cuisine choices.
What nearby services or amenities can I find close to Verizon San Antonio?
Near Verizon San Antonio, you can find services such as Total Nutrition San Antonio for supplements, Pilates Studio 210 for fitness, Security Service Federal Credit Union for financial needs, and Stone Ridge Shopping Center for shopping and other financial services.