Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is San Antonio’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
418 reviews
5 stars
323
4 stars
23
3 stars
10
2 stars
11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted exceptional customer service from staff members like Kalani, Joscelynn, and Josh, who were praised for their patience, professionalism, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which helped them make informed decisions.
Problem Resolution
Several reviews mentioned staff effectively resolving issues, such as billing errors and technical problems, often going above and beyond to ensure customer satisfaction.
Friendly Atmosphere
The store was described as having a welcoming and friendly environment, with staff treating customers like friends and providing a relaxed shopping experience.
Efficient Service
Many customers appreciated the quick and efficient service, with staff members completing transactions and resolving issues in a timely manner.
- FDFred DelaneyNov 16, 20255.0I had a problem installing/integrating my cell phone into my trucks Uconnect system to make and receive calls while in the truck. Within a short period Mr. Jordan Schumer made the connection. Mr. Schumer is a competent Version employee and his willingness to help me in his friendly manner was exceptional.
- CRCarlos Edgardo Serrano RendonOct 23, 20255.0After many expensive years, I made the switch to Verizon. Jocelynn, who helped me make the switch, was extremely helpful. She was patient, diligent in finding me the best deals to save money, and most of all very, kind. She sets a very high bar for customer service. Would definitely go back to her and recommend her for any mobile services you need.
- CWChris WilliamsOct 2, 20255.0Kalani Albarico helped me with obtaining another Iphone pro max! Really was unsure about my situation once entering the store. However this man helped me obtain exactly what I needed. Wanted to trade in my old phone. Very professional and attentive towards costumers. - Christopher
- ARAlan ReavesSep 24, 20255.0Have had the privilege of working with Kalani Albarico on two occasions to straighten out a Verizon billing error. Both times he called Verizon Customer Service regarding some returned equipment, which can be a very frustrating experience. But on both occasions, Kalani remained calm and professional. He was finally able to get the situation straight with customer service and get us he credit for the returned equipment today. If you ever need someone to help you at Verizon, please ask for Kalani Albarico. He is great to work with.
- EVElizabeth VallsSep 14, 20255.0My husband and I went to Verizon this weekend and we are excited to share our great experience! We initially went in to see if we could upgrade our existing phones and after visiting with Effie, who listened to understand our lifestyle, she reviewed our existing plan and because she knew the various plans Verizon had to offer, she made recommendations to modify our plan to better suit an elderly couple’s needs. Because of Effie’s exceptional patience, customer service and sales skills, we were able to get two new iPhone 16s, the newest iPad on the market, keep our existing phones and iPad so our grandchildren can use them when they come to visit, not to mention all of the cool accessories needed to go along with the new phones. My husband and I were not only blessed to have Effie working with us, but Garrett stepped in when he could see I was having trouble comprehending the various payment plans. He explained it all to me in a way I could understand and shared other promotions going on in the store with us as well. I think I see an Apple Watch in my future and we will definitely make an appointment with Effie to purchase it. We had a few follow up questions for Effie the next day and had the pleasure of meeting Stephen who provided a wealth of information and we couldn’t help but notice how personable he was, not only with us, but with other customers as well. I hope this review is escalated to Senior Management so they understand what assets Effie, Garrett and Stephen are to the Verizon Cellular Sales Team and how they fully exemplify the Service/Sales culture the organization expects of them.
Frequently Asked Questions About Verizon
What is the address of the Verizon store owned by Cellular Sales?
The Verizon store is located at 12822 W Ih 10, San Antonio, TX 78249.
What brands of smartphones are available at the Verizon store?
The store offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What are the store hours for the Verizon Cellular Sales location at 12822 W Ih 10?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours as well.
Can I pay my Verizon bill in-store at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
Does the Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon store.
What payment methods does the Verizon Cellular Sales store accept?
The store accepts American Express, Discover, Mastercard, and Visa.
What wireless plans and services can I get at the Verizon store?
You can get Verizon Wireless plans, prepaid wireless, Hum smart car services, home phone and internet, and mobile hotspot services.
Are appointments required to visit the Verizon store?
No, appointments are not required, but you can call to make one if you prefer.
What nearby shopping centers can I visit when going to the Verizon store?
You can visit the University Heights Shopping Center nearby for additional shopping options.
What dining options are available near the Verizon store?
Nearby dining options include Cicis Pizza, Long John Silver's, Teriyaki Madness, A&W Restaurant, Shake's Frozen Custard, Quiznos, Popeyes® Louisiana Kitchen, Pho Win, Schlotzsky's, Cinnabon, Jimmy John's, Tommy's Restaurant, and Whataburger.
Are there other electronics or mobile phone stores near the Verizon Cellular Sales store?
Yes, there are other stores nearby such as Verizon and Cellular Sales mobile phone stores, and GameStop for video games and electronics.