Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is San Antonio’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
424 reviews
5 stars
328
4 stars
23
3 stars
10
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Josh Evans, Kalani Albarico, and Jocelynn for their patience, knowledge, and willingness to help.
Efficiency
Several reviews noted the efficiency of service, with customers appreciating quick resolutions to their issues and smooth transactions, particularly with staff like Robert and Josh.
Mixed Experiences
While many customers had positive experiences, some expressed frustration with long wait times and lack of communication regarding fees and services.
Knowledgeable Staff
Customers frequently mentioned the staff's expertise in helping them understand their options and resolving technical issues, contributing to a positive shopping experience.
- JWJesusita Welker4 days ago5.0Kalani ,was amazing . He helped me resolve an issue with my phone quickly and efficiently. Kalani , not just very handsome , very professional and polite. Thank you, Kalani !!
- SHSyed HasanDec 29, 20255.0Kalani Albarico provided excellent service during my visit today to the Verizon store at 12822 W IH 10. I stopped by to activate a new phone that had arrived in the mail. Even though the store was quite busy, Kalani was courteous, attentive, and made sure I felt acknowledged from the moment I walked in. When it was my turn, his strong product knowledge, clear explanations, and efficient approach really stood out, and the entire process was completed in less than 20 minutes. Kalani made the experience smooth and stress-free. I had a great experience at this location and will most definitely return. Thanks again, Kalani!
- NMNajibullah MamondDec 24, 20255.0The store was not the best but the manager (at a different location) Josh Evans was very good and was fun to talk to but unfortunately I had to see him at the Bandera location to get all the mess Erik created for me to fix.
- JMJoseph McDonoughDec 13, 20251.0I’ve been here 5 times now and each time I end up waiting more than an hour to be seen. It’s insane how terrible they are at good customer service. From wanting to buy a charger to upgrading my phone, they have been slow, not engaging and just all around a poor staff.
- DVDani VegsDec 8, 20255.0I went in today in a rush during my lunch, I needed to order a phone for my daughter and be out in 40 minutes. Jordan Shuman helped me out and he was amazing. He was extremely patient with my demands and got everything I needed done in the time required! I highly recommend asking for him, he isn't pushy, listens and doesn't try to add or take from what I need to benefit himself, he did everything I needed! Will be coming back and asking for him for sure!
Frequently Asked Questions About Verizon
What is the address of the Verizon store owned by Cellular Sales?
The Verizon store is located at 12822 W Ih 10, San Antonio, TX 78249.
What brands of smartphones are available at the Verizon store?
The store offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What are the store hours for the Verizon Cellular Sales location at 12822 W Ih 10?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours as well.
Can I pay my Verizon bill in-store at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
Does the Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon store.
What payment methods does the Verizon Cellular Sales store accept?
The store accepts American Express, Discover, Mastercard, and Visa.
What wireless plans and services can I get at the Verizon store?
You can get Verizon Wireless plans, prepaid wireless, Hum smart car services, home phone and internet, and mobile hotspot services.
Are appointments required to visit the Verizon store?
No, appointments are not required, but you can call to make one if you prefer.
What nearby shopping centers can I visit when going to the Verizon store?
You can visit the University Heights Shopping Center nearby for additional shopping options.
What dining options are available near the Verizon store?
Nearby dining options include Cicis Pizza, Long John Silver's, Teriyaki Madness, A&W Restaurant, Shake's Frozen Custard, Quiznos, Popeyes® Louisiana Kitchen, Pho Win, Schlotzsky's, Cinnabon, Jimmy John's, Tommy's Restaurant, and Whataburger.
Are there other electronics or mobile phone stores near the Verizon Cellular Sales store?
Yes, there are other stores nearby such as Verizon and Cellular Sales mobile phone stores, and GameStop for video games and electronics.