Geek Squad

3.2
34 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5419 W Loop 1604 N, San Antonio, TX
78253, United States

Hours

Reviews

3.2
34 reviews
5 stars
16
4 stars
2
3 stars
3
2 stars
0
1 star
13
  • YK
    Y LEE KYLE
    Oct 4, 2025
    1.0
    All I want to do is speak to someone at the store. It’s a horrible phone tree that continues to send me to a call center somewhere in the world. Speaking to someone AT this location is impossible. This needs to be fixed.
  • BT
    Bee Tee
    Aug 3, 2025
    5.0
    Geek Squads Josh B. Is so helpful! Not only did he get my son’s 15Max Pro to finally charge through the port, he also offered tips to prevent it from getting clogged again! I would much rather predate walking into Best Buy than to the Apple Store. :)
  • AM
    Annette Mcconnell
    Jun 7, 2025
    1.0
    FRIDGE FREEZING IN BOTTOM BINS OF FRIDGE AND NOT COOLING PAST 60 IN THE FRIDGE. Heres the story. The first and only visit, the G.S. repair guy came here, dusted the back of the fridge and said to defrost it (Its Frost Free BTW) and it should set things right. I did and it didn't. I called G.S. again and made an appt for 6 days later, on a Friday. Got a call on Thursday and they moved it to 9 days later, due to unforeseen circumstances. All the while, I don't have a working refrigerator. Today was the day. Someone was supposed to come (finally) and I never heard a word. I called G.S. speaking with 4 or 5 different people who could only look at their screen and say he'd be here btwn 7 and 7. Got that at 830 a.m. and again at 3 pm. No one called or showed up. I want a refund of my initial payment since I have to start over. It was a diagnostic fee/service call and it wasn't diagnosed at all. I still don't know what's wrong with it. He just didnt want to tear apart my fridge. Hindsight is truly 20/20. WELL BEST BUY??? DO I GET MY REFUND???

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy offer?

Geek Squad offers tech repair, setup, and support services for various electronics and appliances. You can schedule service in-store or online.

Where is Geek Squad located in San Antonio?

Geek Squad is located at 5419 W Loop 1604 N, San Antonio, TX 78253, United States.