All I want to do is speak to someone at the store. It’s a horrible phone tree that continues to send me to a call center somewhere in the world. Speaking to someone AT this location is impossible. This needs to be fixed.
BT
Bee Tee
Aug 3, 2025
5.0
Geek Squads Josh B. Is so helpful! Not only did he get my son’s 15Max Pro to finally charge through the port, he also offered tips to prevent it from getting clogged again! I would much rather predate walking into Best Buy than to the Apple Store. :)
AM
Annette Mcconnell
Jun 7, 2025
1.0
FRIDGE FREEZING IN BOTTOM BINS OF FRIDGE AND NOT COOLING PAST 60 IN THE FRIDGE.
Heres the story. The first and only visit, the G.S. repair guy came here, dusted the back of the fridge and said to defrost it (Its Frost Free BTW) and it should set things right. I did and it didn't. I called G.S. again and made an appt for 6 days later, on a Friday. Got a call on Thursday and they moved it to 9 days later, due to unforeseen circumstances. All the while, I don't have a working refrigerator. Today was the day. Someone was supposed to come (finally) and I never heard a word. I called G.S. speaking with 4 or 5 different people who could only look at their screen and say he'd be here btwn 7 and 7. Got that at 830 a.m. and again at 3 pm. No one called or showed up. I want a refund of my initial payment since I have to start over. It was a diagnostic fee/service call and it wasn't diagnosed at all. I still don't know what's wrong with it. He just didnt want to tear apart my fridge. Hindsight is truly 20/20.
WELL BEST BUY??? DO I GET MY REFUND???
Geek Squad offers tech repair, setup, and support services for various electronics and appliances. You can schedule service in-store or online.
Where is Geek Squad located in San Antonio?
Geek Squad is located at 5419 W Loop 1604 N, San Antonio, TX 78253, United States.
What are the Geek Squad store hours?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy?
You can contact Geek Squad by phone at +1 210-520-5143.
Does Geek Squad have any special promotions currently?
Yes, Geek Squad is featuring Black Friday Deals. More details are available on their website.
Where can I find more information about Geek Squad services online?
You can visit their website at https://stores.bestbuy.com/tx/san-antonio/5419-w-loop-1604-n-1459/geeksquad.html for more information.
Which major retailer is located near Geek Squad for convenient electronics shopping?
Best Buy is located nearby, making it convenient to shop for electronics and appliances before or after visiting Geek Squad for repairs or support.
Are there food options near Geek Squad at Best Buy?
Yes, there are several nearby restaurants including Freddy's Frozen Custard & Steakburgers, Buffalo Wild Wings, and Olive Garden where you can enjoy a meal before or after your visit.
Can I find fitness and wellness facilities near Geek Squad?
Texas Fit Chicks is a nearby gym where you can work out if you want to combine a gym visit with your shopping or service needs in the area.
What other types of stores are located close to Geek Squad that might interest customers?
Nearby, you'll find a variety of stores including Barnes & Noble bookstore and coffee shop, OfficeMax for office supplies, and The Shops at Alamo Ranch for diverse shopping needs.