Best Buy Outlet

Reviews

• MM

  Michael

  3 days ago
  1.0
  Do not use this store. The 210 area code number goes to a call center in another country or state and they will not connect you to the store but they will lie to you at will. If you are far from San Antonio like me you have no choice but to drive and hope they have what it says online. This store has major inventory issues. Looked at two TVs supposedly in excellent condition. They were both garbage. Both were missing the stand, the cord and the remote but being sold as excellent condition. Found a third and it was decent but the wrong model #. If you are driving in from outside town do yourself a favor and don't, you will waste your time just like I did. They missed out on a sale worth $1000-$2000. Now I'm ordering brand new from Amazon not best buy thanks to the call center jerk who had 20 yrs experience and nothing but lies. I am done with Best Buy forever.
• TN

  Thu Nguyen

  3 days ago
  5.0
  Great price i found lg fridge 60% less than bestbuy online price for the same model. Paul is the person to help me in the store, very helpful. I’m thankful to have my new fridge for my new house
• CF

  Cow Fam

  6 days ago
  1.0
  Terrible experience - consumers beware. Item sold as functional to only be missing critical internal components. Drove back thinking they must have the parts at the store only to be belittled and talked down to by two managers who put the blame on me for not knowing the internal parts were missing. I pointed out that by the sticker on the appliance, it clearly says in their policy that an item in “good” condition will have all functioning parts. They were beyond rude, crass and unprofessional. Unless you know everything about these appliances or how to service them yourself, steer clear of this place.
• VP

  Victor Paniagua

  Feb 17, 2026
  2.0
  Came from the valley to check them out. Umm I guess is a luck thing🤷🏽‍♂️. I found items here at bed but outlet marked opened box at the same price as new unused items on Amazon, so that was disappointing. Pictures speak louder.
• CC

  Colungas Contracting

  Feb 8, 2026
  1.0
  This store is horrible if I can give them zero stars I would. The employees have bad customer service I don’t recommend it at all. Two separate occasions I went to the store but this time was it . I went to buy a tv didn’t care about resolutions since it was for a 2 years old I chose one that was super cheap and I asked James if he recommend the tv and he said well for the price it’s okay cause insignia wasn’t that good . So I asked if we can test it since it was an open box . Not knowing what’s in the box it ended up being a oled Samsung instead so he said there’s a few things and he explained that it was a wrong tv and the screen was marked . He asked if I still wanted to see it and I told him sure let’s see how much it is and if it was a good tv I would buy it . He then went to say you know what it’s gonna take me a long time and then if the tv is 5 or 600 I wasn’t going to be able to buy it because it was 300 more than the other one . You can’t tell me I can’t buy something just because he assumes I can’t afford it. Never going to this store again . I ended up going to buy a new one from an actual Best Buy store

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