Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,861 reviews
5 stars
2,782
4 stars
1,037
3 stars
465
2 stars
186
1 star
391
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and low staffing levels, leading to frustration in receiving assistance.
Customer Service
While some staff members were praised for their helpfulness and knowledge, many reviews highlighted poor customer service experiences, including rudeness and lack of support.
Product Availability
Several customers noted that the store often did not have the items they were looking for in stock, leading to disappointment.
Geek Squad Experience
Feedback on Geek Squad was mixed, with some customers appreciating the service while others expressed dissatisfaction with the support and efficiency.
Store Environment
The store was generally described as clean and organized, but some customers felt overwhelmed by the number of staff members approaching them.
- T1tiox 174 days ago5.0Luis angel was so nice, even at closing time he provided me with excellent customer service and communication, and was very patient. What a great part of your team!
- OMOscar Martinez5 days ago5.0Great customer service really helpful, lost the receipt and they helped me out find it , purchased 2 laptops thanks to the amazing customer service, would definitely recommend to anybody
- MMMarco MartinezNov 11, 20255.0Mary at the Ingram location was or should I say good at was she does, she was right quality over size. So a Neo it is, I won't say size or quality like the Ks for the numbers because everyone's life is different. My daughter is right I am fixed on what I originally wanted to buy a big tv, but this one's for the family room a different experience awaits our eye holes had to go down a little bit, but hey Mary told me go home and think about it from oled to a Neo mini. Will post pictures when baught and installed.
- MSMarco SanchezNov 9, 20251.0Went to make a purchase about 40 minutes ago, I asked the representative Alex at the online pick up station where I was checking out if there was a specific day where At&t wasn't soliciting while I was shopping. She then said" if I didn't like it, I could always got to target or Walmart. That's a terrible choice of words for a customer who's spends money there almost monthly. Definitely not going back to that location.
- MTMaria T.GOct 31, 20251.0Bought a tracfone for my daughter and kept getting redirected by not only blue shirts but every "Mobile" black shirt employee under the Verizon sign in the mobile center. How do none of you know ???? Ridiculous to even say "oh yeah what you do at home they will probably just do here too" ... what are you even there for then!?
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in San Antonio?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in San Antonio.
What are the opening hours of Best Buy San Antonio?
Best Buy San Antonio is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy San Antonio offer curbside pickup?
Best Buy San Antonio offers curbside pickup service, allowing you to order online and pick up your items safely without entering the store.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support, including expert advice and in-store service repair, is available at Best Buy San Antonio.
Can I pay with debit card or checks at Best Buy San Antonio?
Yes, Best Buy San Antonio accepts debit cards and checks as payment methods.
Are there recycling options for electronics at Best Buy San Antonio?
Yes, this Best Buy location offers electronics recycling services to help you dispose of old devices responsibly.
What are some clothing stores near Best Buy San Antonio?
Nearby clothing stores include dd's DISCOUNTS, Ross Dress for Less, Old Navy, Burlington, and Forever 21 San Antonio.
Where can I grab a coffee near Best Buy San Antonio?
You can visit Starbucks, located near Best Buy San Antonio, for coffee and refreshments before or after your shopping trip.
Are there any pet-related services near Best Buy San Antonio?
Yes, nearby pet services include Vetco Vaccination Clinic, Vetco Total Care Animal Hospital, and Petco - San Antonio/Ingram for pet care and supplies.
Is there a UPS shipping center near Best Buy San Antonio?
Yes, the UPS Access Point location near Best Buy San Antonio offers courier and shipping services for your convenience.