Best Buy

4.2
4922 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6001 NW Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

4.2
4,922 reviews
5 stars
2,820
4 stars
1,043
3 stars
470
2 stars
188
1 star
401

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported unhelpful or rude interactions.

Product Availability

Customers noted issues with product availability and organization, leading to frustration during shopping.

Geek Squad Experience

Inconsistent experiences with Geek Squad; some found them helpful while others faced delays and poor service.

Store Environment

Store cleanliness and organization received positive remarks, but staffing levels were often criticized.
  • JJ
    James J
    Jan 2, 2026
    1.0
    Came upon this location unknowingly they closed early. Purchased $2,000+ laptop and looking for an Apple i14 phone case. BiG Guy with Best Buy rudely tells everyone to stop immediately what they were doing and get out of the store! Showed he didn't care one bit for customers paying for items. Never will return to this location again.
  • JP
    J Wilson Palmer
    Dec 30, 2025
    5.0
    Fooood was a 20/10!!!! Hospitality and atmosphere were outstanding 👏🏽 I'll most definitely be back for more!
  • TO
    Tim Osman
    Dec 30, 2025
    1.0
    Would give zero stars if I could purchased a TV when I put up on wall the screen looked shattered. When I tried to return it all employees and manager included did nothing to help me as I did not "purchase" an extended warranty plan. I returned the same day trying to exchange, 300 dollars lost. Will never return to any best buy.
  • MA
    Mohammad Azzam
    Dec 21, 2025
    5.0
    I recently visited Best Buy and had a smooth, efficient experience. The store was well-organized, making it easy to find what I needed, and the product selection was broad and up‑to‑date. The staff were knowledgeable and willing to help without being pushy, which made the shopping process comfortable. Checkout was quick, and the overall environment felt clean and well‑managed. I appreciate the consistency in service and the effort the team puts into maintaining a reliable shopping experience.
  • RP
    Rosalinda Penuelaz
    Dec 20, 2025
    1.0
    Came in looking to purchase a touchscreen stereo for my minivan. The employee took like 30 mins to finally acknowledge us only to not be able to really help us except tell us to research online to see what will work best for us. We ended up spending $400 on Amazon since we figured it out ourselves

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in San Antonio?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in San Antonio.

What are the opening hours of Best Buy San Antonio?

Best Buy San Antonio is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.