Best Buy

Reviews

• SG

  Sydney Gary

  6 days ago
  5.0
  Julian was so helpful in our experience here. He was kind and very informative and took his time explaining the things that we didn’t understand. Not only were we successful in getting what we came to get, we left with a lot of good info too.
• AN

  Alex Nagygeller

  Feb 27, 2026
  1.0
  horrible customer service after purchase, horrible 3rd party installers. I have wasted hours on the phone with their "customer service" still without a resolution and my dryer is still not properly installed. Now I'm getting calls from out of the country wanting to refund me money but they are saying they need my birthday, credit card number, and banking information!
• JD

  Jesus DaNurse

  Feb 19, 2026
  1.0
  The aggressive sales pitching that starts are SOON as you walk in has opened my eyes as to why box stores are closing. I can’t browse without someone aggressively trying to sell me something. They can’t take hints either when you politely decline FOUR TIMES.
• MG

  Mark Garcia

  Feb 16, 2026
  1.0
  Getting a hold of a rep at the store is impossible, so if you need to get in touch with someone at a specific location, good luck! Purchased an iPad, after rep Guillermo said our device was fully backed up, trusted him and left. After getting home and trying to upload the backup on the new device, turns out, he was wrong (lucky me) and our new device couldn’t locate any backups, and we ended up losing 3/4 years of photos, videos, and files. After attempting to call them at the store, their A.I. rep is helpful if you need a locations hours of operation and address, but that’s as far as it goes. Advice for those replacing old devices, DO NOT take their word for it, verify that the backup was completed and then allow them to erase everything. I hope Best Buy stays in business a long time, and doesn’t commit a circuit city fail, just saying.
• TT

  Tmack

  Feb 10, 2026
  2.0
  This is an average bestbuy, no where near a best Bestbuy, not even close..... numerous employees walking around, talking to each other, looking on the phones or devices and not a single hello or ask if you are looking for anything. Work a little hard to make yourself a better bestbuy, not just an average bestbuy

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