Feedback on customer service is mixed, with some praising friendly and knowledgeable staff, while others report poor service and unhelpful interactions.
Product Availability
Customers expressed frustration over product availability, with reports of items being out of stock or not matching online inventory.
Geek Squad Issues
Multiple reviews highlight dissatisfaction with Geek Squad services, including poor communication and unresolved technical issues.
Store Environment
The store is generally described as clean and well-maintained, but some customers noted a lack of staff availability to assist.
Delivery Problems
Several customers reported issues with delivery services, including missed appointments and poor communication regarding delivery status.
DS
Dale Scherberger
3 days ago
5.0
Great customer service, staff is very knowledgeable about the products they sell
DB
darrell berry
5 days ago
5.0
Felton, was great, he explained in simple terms what I should do, I am very pleased with the outcome, I highly recommend Felton and if I have further problems I will return for his professional help.
JS
Jorge Morales Scharon
Nov 16, 2025
3.0
Good customer service, but lack accessories for building eternity cable (lengthening with coupler)
AA
Allean
Nov 10, 2025
5.0
Staff in Support is awesome. Greeter was so friendly - with a smile on her face.
AC
Andrew Cecil
Nov 2, 2025
4.0
Went to the Geek Squad for some computer trouble shooting. They were able to find the problem, courteous, and all for no charge.
What types of products can I buy at Best Buy in San Antonio?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in San Antonio.
What are the store hours for Best Buy at 2003 N Loop 1604 E, San Antonio?
Best Buy is open Monday to Saturday from 10:00 am to 9:00 pm and on Sunday from 10:00 am to 8:00 pm.
Does this Best Buy location offer in-store shopping and pickup options?
Yes, this Best Buy location offers in-store shopping and same-day pickup services.
Is Geek Squad support available at this Best Buy?
Yes, Geek Squad support, including service repair and expert advice, is available at this Best Buy location.
Can I pay with debit cards at Best Buy San Antonio?
Yes, Best Buy in San Antonio accepts debit cards as a payment method and does not require cash only.
Does Best Buy in San Antonio recycle electronics?
Yes, this Best Buy location offers electronics recycling services.
What nearby places can I visit along with Best Buy at 2003 N Loop 1604 E?
Near Best Buy, you can visit Geek Squad for IT and computer repair, Staples for office supplies and printing, and Coin Cloud Bitcoin ATM for financial services and currency exchange.
Are there any entertainment options near Best Buy San Antonio?
Yes, Main Event bowling alley and arcade is nearby and offers dining and entertainment for families and groups.
Which mobile phone stores are near Best Buy in San Antonio?
Nearby mobile phone stores include Verizon Wireless and Geek Squad, providing options for phone purchases and support.
Are there any beauty and spa services close to Best Buy at 2003 N Loop 1604 E?
Yes, several beauty salons and spas are nearby, including Just An Inch, Salon Ebeo, and BrowStephanie Studios for hair and beauty treatments.