Best Buy

4.1
3356 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2003 N Loop 1604 E, San Antonio, TX
78232, United States

Hours

Reviews

4.1
3,356 reviews
5 stars
1,824
4 stars
785
3 stars
318
2 stars
111
1 star
318

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and knowledgeable staff, while others report poor service and unhelpful interactions.

Product Availability

Customers expressed frustration over product availability, with reports of items being out of stock or not matching online inventory.

Geek Squad Issues

Multiple reviews highlight dissatisfaction with Geek Squad services, including poor communication and unresolved technical issues.

Store Environment

The store is generally described as clean and well-maintained, but some customers noted a lack of staff availability to assist.

Delivery Problems

Several customers reported issues with delivery services, including missed appointments and poor communication regarding delivery status.
  • DS
    Dale Scherberger
    3 days ago
    5.0
    Great customer service, staff is very knowledgeable about the products they sell
  • DB
    darrell berry
    5 days ago
    5.0
    Felton, was great, he explained in simple terms what I should do, I am very pleased with the outcome, I highly recommend Felton and if I have further problems I will return for his professional help.
  • JS
    Jorge Morales Scharon
    Nov 16, 2025
    3.0
    Good customer service, but lack accessories for building eternity cable (lengthening with coupler)
  • AA
    Allean
    Nov 10, 2025
    5.0
    Staff in Support is awesome. Greeter was so friendly - with a smile on her face.
  • AC
    Andrew Cecil
    Nov 2, 2025
    4.0
    Went to the Geek Squad for some computer trouble shooting. They were able to find the problem, courteous, and all for no charge.

Frequently Asked Questions About Best Buy

What types of products can I buy at Best Buy in San Antonio?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in San Antonio.

What are the store hours for Best Buy at 2003 N Loop 1604 E, San Antonio?

Best Buy is open Monday to Saturday from 10:00 am to 9:00 pm and on Sunday from 10:00 am to 8:00 pm.