Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,532 reviews
5 stars
878
4 stars
190
3 stars
101
2 stars
52
1 star
311
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude or unhelpful.
Wait Times
Long wait times reported, especially during busy periods and product launches, leading to frustration among customers.
Knowledgeable Staff
Many customers appreciated the knowledge and professionalism of staff members, particularly those who went above and beyond to assist.
Store Organization
Several reviews highlighted disorganization in the store, particularly during peak times, leading to confusion and delays.
Appointment Issues
Customers expressed frustration with the appointment system, noting that it often did not lead to timely service.
- TBTravis Barton3 days ago5.0Great experience at this location. A gentleman by the name of Jonny S. helped us out. Went above and beyond to get 2 iPhones working again. Didn’t have to help us since we made no apt and came in a bit late on a Friday. He even declined taking a tip! Super nice and knowledgeable. Thanks Jonny S from Apple la Cantera. Highly recommend this location. Ask for Jonny S.
- KKKristen3 days ago5.0This location of Apple, which is situated within La Cantera in San Antonio, Texas, is a fantastic spot to shop for, or pick-up, your Apple items!! I recently visited to turn in a 10-year-old Mac laptop for a credit, and pick-up a new Mac that I had purchased. I had a wonderful experience when I visited, as the staff were incredibly kind & helpful. Further, the store was super clean + well-kept. Despite it being busy during my visit, the Apple team kept things moving very efficiently for the customers as well! Again, this Apple location is excellent - highly recommend!
- DSDisgruntled ShopperNov 16, 20251.0Employee:“Stay as long as you need, we are here for you” Manager: “I’m going to need you to leave in 1 minute our store is closing. We will keep your new phone and you can come back tomorrow.”
- JOJocelyn OrtegaNov 14, 20251.0I’ve come to this store several times and honestly it’s always a bad experience. Every visit is for something super simple — buying a phone, or like today, getting my Mac monitor checked — and it still turns into a whole ordeal. What’s the point of making an appointment if they leave you sitting there forever? No one tells you how long it’s going to take. I work, I have things to do… I’m not here just to waste my day. If you can, go to the Apple Store at North Star Mall instead. They’re way more helpful, they treat you well, and they actually have stuff in stock. This location really needs to step it up.
- CGClaudia GonzalezNov 8, 20254.0Siempre va ser buena idea ir a la tienda de los juguetes 😂 pero quiero decir que las últimas dos veces que e ido a comprar mi teléfono nunca lo tienen en tienda y eso me decepciona mucho porque a mí me gusta llevarme en ese momento mis compras .
Frequently Asked Questions About Apple La Cantera
What products can I find at Apple La Cantera?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple La Cantera.
What kind of technical support does Apple La Cantera offer?
The store offers technical support through its Genius Bar where Specialists can assist you.
What are the operating hours of Apple La Cantera?
Apple La Cantera is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Is Apple La Cantera open on major holidays?
The store is closed on November 27, 2025, and December 25, 2025. It has special holiday hours on other dates, such as opening earlier or closing earlier on select days.
Does Apple La Cantera provide in-store shopping and pick-up options?
Yes, Apple La Cantera offers both in-store shopping and in-store pickup services.
Is Apple La Cantera wheelchair accessible and equipped with free Wi-Fi?
Yes, the store has a wheelchair-accessible entrance and offers free Wi-Fi for customers.
What nearby shopping options are available around Apple La Cantera?
Nearby shopping options include Bath & Body Works, Oakley, Chico's, Lush Cosmetics San Antonio, The PUMA Store, Swarovski, Steve Madden, Helzberg Diamonds, Journeys, Stride Rite, Kay Jewelers, gorjana, Victoria's Secret, Buckle, and Anthropologie, all within The Shops at La Cantera.
Are there any nearby dining options near Apple La Cantera?
Yes, dining options nearby include P.F. Chang's for Chinese and Asian cuisine and Yard House which offers vegetarian options in a bar setting.
What other electronics stores are near Apple La Cantera?
In addition to Apple La Cantera, the Microsoft Store is a nearby electronics store where you can explore other technology products.
How can nearby places like Capital One help customers visiting Apple La Cantera?
Capital One nearby offers banking, ATM services, and a coffee shop, which can be convenient for Apple Store customers needing financial services or refreshments during their visit.