Cricket Wireless Authorized Retailer

Reviews

• EM

  Elle Metz

  Feb 26, 2026
  1.0
  The worker Pedro was so rude in every way possible! I never leave reviews but because of my experience with him I had too.
• DM

  Del von Muldau

  Jan 10, 2026
  5.0
  We walked into the Cricket store with a dead phone and not knowing whether it was repairable. The two gentlemen working that evening were extremely helpful and knowledgeable, and they walked us through the process. Thank you for the excellent service!
• FR

  Frances Roblez

  Oct 20, 2025
  5.0
  Thanks to Pedro for all his help! He was patient, communicative, and very helpful. He made it so easy for us. We will recommend our family and friends to Pedro.
• JP

  Jon Pinela

  May 26, 2025
  1.0
  They close store before 8 they close store at 7:30
• JM

  Jay M

  Dec 22, 2024
  1.0
  If I could give zero stars, I would. Our experience was incredibly disappointing. We went in to change carriers and add a new line, but instead of promotions or helpful guidance, we were handed a paper with plans and costs—zero promotions! We should’ve thought the decision through more carefully. We ended up spending $500 out the door. How is that saving money? We brought our own phones and only needed one additional device, but it still cost us $200 for a basic iPhone 12. On top of that, we were charged $10 per SIM card and a $25 activation fee for each of our four lines. The service itself is poor. Sending pictures or texts is unreliable, using the internet or apps like Amazon is frustratingly slow, and photos or videos constantly buffer. None of these issues happened with our previous carrier. There’s also no Apple Bundles or perks to justify the switch. Looking back, saving $100 upfront clearly wasn’t worth the frustration, lack of savings, and degraded service quality. Very disappointed and would not recommend.