Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Angelo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
327 reviews
5 stars
162
4 stars
49
3 stars
23
2 stars
16
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude and dismissive.
Staff Knowledge
Several customers noted that some staff members are knowledgeable and provide good assistance, while others lack the necessary skills to resolve issues.
Wait Times
Customers frequently reported long wait times and understaffing, leading to frustration during visits.
Store Atmosphere
The store atmosphere is described as uninviting by some, with reports of employees appearing disinterested or unmotivated.
Service Issues
Numerous reviews mention unresolved service issues, including billing problems and lack of support for device setups.
- DSDavid StoutOct 9, 20255.0Staff is super friendly
- JMJose MoraSep 28, 20255.0I normally never review places literally never, however Luis was amazing i did an in store pick up (i’m in town for work and ordered here) Luis gave me the phone and i asked him another question wishing was regarding swapping devices, Luis was super patient even though it ended up being a Customer service issue he called them had them push everything through and spent the whole time helping me even though he gained nothing from me in terms of a sale, he assured me and just did everything i needed, really wish i would’ve went in instead of buying online to give him the sales but i was in a quick in and out of San Angelo, thank you so much Luis you were great
- SSScott ShieldsSep 20, 20251.0Huge lazy and rude attitude this "person@ had today. Don't Ask when an iPhone can be available because "they" wouldn't pull it up. Huge attitude problem and Verizon has a help wanted sign up which must be why "they" are still there. Watch out for Verizon Vern - this "person" must have a huge personal image issue resulting in poor customer interface issues.
- MWMisty WhiteAug 22, 20253.0Had to buy my daughter a new phone last might as she was at the base and dropped it with a case on it, but damaged it. She was due to graduate in the morning and headed to her next assignment, so we were in a rush to get it before she had to leave. Granted we made it to the store 15 minutes before closing; however, we were told that they don't help with any setup if customers arrive within 1 hour of closing. As a business owner myself I would never tell a customer that they are on their own. I like to go above and beyond for my customers. Maybe it's a policy but it's not costumer service forward in any way. So heads up get there at least 2 hours before if you except help.
- DVDon VinsonJul 19, 20255.0Several employee available so there wasn't a long wait. Very helpful. Fixed the problem, and checked thoroughly to make sure it's was completely fixed
Frequently Asked Questions About Verizon
What types of products does Verizon in San Angelo offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
What are the store hours for Verizon in San Angelo?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon San Angelo provide options for online ordering and delivery?
Yes, you can order online with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an in-store appointment at Verizon San Angelo?
You can schedule your in-store appointment online via their website or through the My Verizon app.
What payment methods are accepted at Verizon San Angelo?
Verizon accepts debit cards, mobile NFC payments, and paychecks; cash-only is not required.
Which brands of mobile devices are available at Verizon in San Angelo?
They carry devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon San Angelo provide for business customers?
They offer business cell phones, mobile hotspots, tablets, laptops, and mobile and wireless internet plans tailored for business needs.
What nearby transit or locations can help me find Verizon San Angelo?
Verizon is located near Dr. Carl H. Malone-Optometrist and Stripes Total Car Care, which are prominent local landmarks to help you find the store.
Are there places to grab a meal after visiting Verizon San Angelo?
Yes, Laredo Taco Company and Dickey's Barbecue Pit are nearby restaurants where you can enjoy a meal after your visit.
Where can I print documents or ship packages near Verizon San Angelo?
FedEx Office Print & Ship Center is close by, providing printing and shipping services for your convenience.