Geek Squad

Reviews

• MM

  Muli

  Oct 24, 2025
  1.0
  Ive called about my lap top so many times. Requested call backs, haven’t received ONE. Everytime i call it goes to overseas customer support, i have to jump through the hoops to get connected to best buy geek squad and it disconnects every time. negative a million stars.
• AD

  Allie DiCenzo

  Nov 30, 2024
  5.0
  My grandmother has had some issues with her computer and both times she had Sam. She has raved about his professionalism and swiftness when helping her. He was very patient and kind and fixed her computer both times quickly!
• MJ

  Mariah Johnson

  Oct 4, 2024
  5.0
  So my iPhone 12 battery died on me on Wednesday night Oct.2nd 2024. So the next morning I made my way to Geek squad to see if they could put me in a new battery. The customer service was very top tier. She informed me what time the man that would do my repair would be in. She said that if I don’t get a call early then to check back at 3pm. I was called at 2pm to pick up my iPhone. It was indeed the battery. I appreciate them so much & id be doing business again in the future.
• JR

  J R

  Dec 26, 2017
  1.0
  Think twice about geek squad warranties they use false advertising to rope you in and then tell you your plan doesn't actually cover the problem unless your appliance was not actually plugged into the wall outlet. What kind of nonsense is that ????

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