Best Buy

4.0
1746 reviews
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Business Details

4325 Sunset Dr, San Angelo, TX
76901, United States
(325) 949-9271
https://stores.bestbuy.com/tx/san-angelo/4325-sunset-dr-1017.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4325 Sunset Dr, San Angelo, TX
76901, United States

Hours

Reviews

4.0
1,746 reviews
5 stars
874
4 stars
428
3 stars
232
2 stars
78
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.

Geek Squad

Inconsistent experiences with Geek Squad; some customers received excellent help, while others faced delays and poor service.

Product Availability

Customers noted issues with product availability and stock, often finding items out of stock or not as advertised.

Pricing Concerns

Several reviews mentioned higher prices compared to competitors, leading to dissatisfaction with perceived value.

Store Environment

The store environment received mixed reviews, with some praising cleanliness and organization, while others noted clutter and disorganization.
  • TB
    Tony B
    Nov 11, 2025
    5.0
    I love best buy! They always have the best selection of electronics!
  • ZL
    Z L
    Nov 8, 2025
    1.0
    The installer flooded my house when they brought the washer I just bought and put it in wrong, then Best Buy refused to send anyone for 4 days.
  • RH
    Ryan Harmon
    Oct 30, 2025
    5.0
    Zane at Geek Squad was so helpful today! I had a tricky issue with my keyboard on my laptop and he was able to diagnose and fix it quickly. I am so grateful for your help! Thank you again!
  • JT
    Jordan Tran
    Oct 24, 2025
    1.0
    I took my iPhone to Best Buy on September 28 for a battery and back glass replacement ($268). During the repair, the technician damaged an internal wire and admitted it couldn’t be fixed. I was told I’d get a replacement internal assembly — basically a new phone on the inside — in 1–2 days. Instead, I waited almost a month. Every time I checked in, I was told Apple hadn’t approved the work order, leaving me with a half-working phone that I had to baby just to use. At one point, they even said the part had arrived, then later backtracked. When the new phone finally came in on October 22, Best Buy refused to let me take both phones home to transfer data. My husband spent two hours in the store charging and updating the new phone, only to be told the transfer would take another four hours — and staff made him feel rushed the entire time. After everything, I’ve had to spend five more hours at home restoring from iCloud, re-downloading every app, re-logging into accounts, and fixing my settings. No apology, no compensation, just wasted time and frustration. This was very poorly handled from start to finish.
  • BM
    Bev Mccord
    Oct 21, 2025
    4.0
    1st time helpful. 2nd time, didn’t have what we needed.
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Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in San Angelo?

Best Buy in San Angelo is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.

Does Best Buy San Angelo offer curbside pickup service?

Yes, Best Buy San Angelo offers curbside pickup for customer convenience.