Verizon

4.9
559 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Rowlett, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6702 Dalrock Rd, Rowlett, TX
75089, United States

Hours

Reviews

4.9
559 reviews
5 stars
533
4 stars
15
3 stars
2
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like HiRank, Shawn, and Daniel.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting fast transactions and minimal wait times.

Professionalism

The staff demonstrated a high level of professionalism, addressing customer needs thoroughly and ensuring satisfaction throughout the purchasing process.

Store Experience

The Rowlett store received positive feedback for its welcoming atmosphere and overall positive customer experiences, contrasting with negative experiences reported at other locations.
  • MB
    Mike Brantley
    Dec 16, 2025
    5.0
    Good patience with my sllowness. Very knowledgeable & friendly
  • LM
    Louwandar McCuin
    Dec 12, 2025
    5.0
    HiRank, was very helpful, knowledgeable and in courageable, LLC will recommend others.
  • SC
    sammy cavitt
    Dec 1, 2025
    5.0
    HiRank was very professional while being very busy. Made it seem easy. Great work.
  • DA
    Diane Abrego
    Nov 29, 2025
    5.0
    The store at Rowlett has excellent customer service. The one in Rockwall is horrible- they need to train the sales people and also need to show them how to get the treat customers. I live in Rockwall but will never use that store again.
  • SS
    Seb
    Nov 27, 2025
    5.0
    Daniel absolutely killed it. Great honest guy and gives good conversation to all customers. He was very patient with a family that was in front of us and when he finished with them he was patient with me and all of my questions. He does well with not making the interaction feel transactional. I’m glad we were able to work with him!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 6702 Dalrock Rd, Rowlett, TX?

The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.

Does this Verizon store offer in-store pickup for orders?

Yes, the Verizon store offers in-store pickup services.