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Brand Certified

Verizon

4.9
(564 reviews)

Business Details

6702 Dalrock Rd, Rowlett, TX
75089, United States
(972) 905-5413
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Rowlett, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6702 Dalrock Rd, Rowlett, TX
75089, United States

Hours

Reviews

4.9
564 reviews
5 stars
537
4 stars
15
3 stars
2
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like HiRank, Shawn, and Daniel.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved promptly.

Professionalism

The staff demonstrated professionalism and patience, particularly in handling customer inquiries and technical issues.

Mixed Experiences

While most feedback was positive, there were mentions of inconsistent service at different store locations, particularly between Rowlett and Rockwall.
  • LR
    Lul Razz
    5 days ago
    5.0
    Destinee was great and really helped me consolidate my streaming services. Her vibe was amazing.
  • JC
    Jeanette Curry
    Feb 4, 2026
    5.0
    Daniel and Hirank are the best when it comes to customer service. The only issue I have is that the chairs wore out and had to be removed. The stools in the store are hard and cold and uncomfortable. If upper management is reading this, please take note that new chairs are needed. Thank you.
  • JF
    Jennifer Foster
    Feb 3, 2026
    5.0
    Professionalism, business ethics and customer service were demonstrated yhe entire process. The staff's performance surpasses the outstanding ratings. Destinee ensured I had the best deal, best devicesand accessories for the best price. I would highly recommend switching to Verizon, they take good care of you!
  • IB
    Isaiah Butler
    Jan 15, 2026
    1.0
    The guy in the front. Easy breezy to work with. But the other guy in the back.. acts like he’s oblivious to everything. Won’t even activate my phone. Why is that trash here?!
  • MB
    Mike Brantley
    Dec 16, 2025
    5.0
    Good patience with my sllowness. Very knowledgeable & friendly

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 6702 Dalrock Rd, Rowlett, TX?

The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.

Does this Verizon store offer in-store pickup for orders?

Yes, the Verizon store offers in-store pickup services.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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