Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Rowlett, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
550 reviews
5 stars
524
4 stars
15
3 stars2
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being polite, professional, and helpful, with many recommending specific employees for their exceptional service.
Knowledgeable Staff
Reviewers highlighted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.
Efficiency
Many customers noted the quick and efficient service, with several mentioning that they were able to complete their transactions in a timely manner.
Positive Experiences
Overall, customers reported having excellent experiences at this location, often expressing their intention to return for future needs.
Problem Resolution
Staff were commended for their ability to resolve issues effectively, with several reviews mentioning successful assistance with billing and device setup.
- MMMichele Melton1 day ago5.0Great customer service. Very knowledgeable!
- BMBrenda Steel MarshallNov 16, 20255.0Rayan was great, even though I've been a customer longer than his age, LOL! He was polite, answered all my questions and even researched if I could have a special phone color delivered to the store. I was extremely pleased with the overall experience and highly recommend asking for Rayan at the Rowlett, TX store. 👍
- TKTemple KanayoOct 3, 20255.0Very polite, respectful, and professional
- MOMelanie OrchardSep 28, 20255.0Daniel explained my options and took extra care to complete my purchase, plan upgrade and content transfer between phones.
- CCCELLULAR GEEKS - Cell Phones and ComputersSep 25, 20255.0I had an excellent experience at Verizon thanks to Chase. He went above and beyond to help me with my needs. He was patient, knowledgeable, and took the time to make sure everything was set up correctly before I left. It’s rare to find someone who genuinely cares about providing great service, but Chase exceeded my expectations. Highly recommend asking for him if you visit this location
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 6702 Dalrock Rd, Rowlett, TX?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does this Verizon store offer in-store pickup for orders?
Yes, the Verizon store offers in-store pickup services.
What types of products and services can I find at this Verizon location?
You can shop smartphones, iPhones, iPads, tablets, Apple Watches, Fios services, unlimited wireless plans, and take advantage of monthly discounts at this Verizon location.
What payment methods are accepted at the Verizon store in Rowlett, TX?
The store accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store at 6702 Dalrock Rd accessible for customers with disabilities?
Yes, this Verizon store has a wheelchair accessible entrance for customers with disabilities.
Does this Verizon store require appointments or support walk-in customers?
No appointments are required; the store welcomes walk-in customers.
How can I contact the Verizon store at 6702 Dalrock Rd for inquiries or support?
You can call the store at +1 972-905-5413 or email them at stores@yourwirelessinc.com.
Are there any food options near the Verizon store at 6702 Dalrock Rd where I can grab a meal or snack?
Nearby food options include Summer Roll for Asian cuisine, Southern Maid Donuts for donuts, Sammy Lou's Home Cooking And BBQ for barbecue, and Starbucks for coffee and snacks.
What nearby businesses can I visit for health and beauty services around the Verizon store?
You can visit The Vision Gallery for eye care, Supercuts for haircuts, Planet Beach Contempo Spa for spa services, and Modern Nail Bar for nail and waxing services.
Are there convenient banking and ATM services near the Verizon store at 6702 Dalrock Rd?
Yes, Bank of America ATM, Bank of America Advanced Center, Wells Fargo ATM, and Coinme currency exchange are all nearby for your banking needs.