Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Round Rock, TX 78664
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
404 reviews
5 stars
337
4 stars
32
3 stars5
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Melissa, Russell, and Lexus.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers facing long waits or unhelpful staff, leading to frustration.
Efficiency
Positive feedback noted quick service and efficient transactions, with many customers reporting being in and out in a short amount of time.
Frustration with Policies
Customers expressed dissatisfaction with store policies, particularly regarding appointments and account holder requirements, leading to negative experiences.
- ANAlexander NavarreteDec 27, 20251.0I wish I can give them half a star they are lazy and do not help at all the 2 people that where helping me in the store where going back and forth about a discount that I didn’t end up getting and once I got my new phone I had issues with it the same day and they said they will not help me because it’s not their problem after I bought it
- CMCortney McAllisterDec 22, 20255.0Great service today from Alandra! Super helpful with our transaction. Will definitely be back for future needs!
- XXXclusivecxdDec 22, 20255.0Shout out my boy Hunter 🙌🏾he got me right
- WKWillie KingDec 3, 20255.0Russell was great representative. He did a excellent job and was very proficient
- PLPeace LilyNov 29, 20255.0I had a great experience buying a new phone at this store. Hunter was so knowledgeable and patient and helpful. I feel comfortable going back anytime if I need assistance in the future.
Frequently Asked Questions About Verizon
What products and brands are available at Verizon in Round Rock, TX?
Verizon in Round Rock offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid devices from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Round Rock?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Round Rock?
The store is located at 1700 East Palm Valley Blvd, Ste 550, Round Rock, TX 78664.
Does Verizon in Round Rock offer in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
Can I pay with credit cards at the Verizon store in Round Rock?
Yes, the store accepts American Express, Discover, Mastercard, and Visa, as well as cash payments.
Does the Verizon store in Round Rock require appointments?
No, appointments are not required; you can visit the store during business hours without scheduling.
What services does the Verizon store in Round Rock provide?
They provide wireless service, mobile service, home phone service, and home internet.
Are there other mobile phone stores near the Verizon store in Round Rock?
Yes, nearby mobile phone stores include Mobile Destination, Cricket Wireless, Sprint, and another Verizon Wireless location.
What dining options are available near the Verizon store in Round Rock?
Nearby dining options include Cotton Patch Cafe, Papa Murphy's, Honeysuckle White, and Auntie Anne's, perfect for a meal or snack before or after your visit.
What other retail and service businesses are close to the Verizon Round Rock location?
Nearby businesses include Buddy's Home Furnishings, Watch Galaxy jewelry store, First Convenience Bank, and RediClinic Round Rock urgent care clinic, providing shopping and services nearby.