Verizon

Reviews

• JR

  Jason R

  Feb 22, 2026
  5.0
  Stopped in for some help synching a new phone I purchased from another location. Alondra was great! The tech with these phones and apps is getting too much for me, but she patiently walked me through all the steps. While waiting for everything to download, I asked some questions about home internet, and she saved me some money over what I’m paying through another service. Thank You!!
• MT

  Manuel Torres

  Feb 18, 2026
  5.0
  Will was extremely helpful in answering all of my questions regarding my account. He was knowledgeable, patient, and took the time to make sure I understood everything clearly. He also went above and beyond to help me get the best possible price on my new phone. I truly appreciate his excellent customer service and would highly recommend working with him.
• JS

  Jason Santana

  Feb 16, 2026
  5.0
  I have had the privilege of knowing and working with Will Kelly for some time, and I can attest to his exceptional determination, strong work ethic, and genuine generosity. He consistently goes above and beyond to help those in need, and his character truly shone through in my recent experience. After encountering ongoing billing issues with T-Mobile—including unexplained charges that couldn’t be resolved despite my years of loyalty—I found myself exploring other options. Rather than taking a competitive approach, Will welcomed me with open arms and provided service that far exceeded my expectations. Will not only secured significant savings through available promotions but also made my transition to Verizon completely seamless. His professionalism and attention to detail were so impressive that I’m already planning to add another line for my son, confident that I’ll receive the same outstanding support. Thank you, Will, for exemplifying what excellent customer service looks like. You’ve proven yourself to be both a trusted friend and an invaluable asset to your team.
• AM

  Alex Myers

  Feb 10, 2026
  5.0
  The family was due for an upgrade and we decided to transfer over from AT&T. Fortunately for us Will introduced himself and started the arduous process of evaluating our best pricing options and migrating five devices over. Throughout the entire process Will kept us engaged with his positive attitude and humor. Best representative I’ve worked with in a while and will continue to go back for future upgrades.
• KM

  Krissy Myers

  Feb 10, 2026
  5.0
  Huge shoutout to Will at Verizon! He helped my family with our upgrades and was absolutely amazing. He stayed late to make sure everything was taken care of, and never once made us feel rushed. Super friendly, incredibly knowledgeable, and genuinely patient while walking us through all our options. He made the whole process easy and stress-free. Customer service like this is hard to find—highly recommend asking for Will!

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