Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Round Rock for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
353 reviews
5 stars
177
4 stars
45
3 stars
28
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and rude interactions.
Sales Pressure
Several reviews mentioned high-pressure sales tactics, with staff pushing unnecessary accessories and services.
Staff Knowledge
While some customers praised individual staff members for their helpfulness and knowledge, many others noted a lack of training and familiarity with products and processes.
Store Management
There were complaints about store management, including unprofessional behavior and failure to assist customers effectively.
Overall Experience
Overall, customer experiences varied widely, with some praising specific employees while others expressed frustration with the service and management.
- MRMaribel ReyesDec 26, 20251.0Looking to upgrade to the new 17 Pro Max. We waited 45 minutes! We left.
- GGGeorge GDec 7, 20251.0Terrible customer experience at this store. I went in for a phone and the sales representative tried to sell everything and I couldn’t even get a simple quote for a phone. The lady that checked in customers at the front door (curly hair and mole on face) is so unprofessional and wound up helping a Spanish speaking customer immediately, even though I’ve been waiting over an hour. Definitely not helping customers on the first come first serve basis. Ive been a loyal customer for many years, but am now with another carrier.
- YSYunier SantiestebanDec 6, 20252.0La espera es demasiado larga ,muy pocos asistentes para tantos clientes que llegan,es desesperante mas de 1 hora 30 minutos de espera.creo no volvere a está tienda y estoy valorando cambiarme a otra compañía.
- SGSamba GadipudiNov 29, 20251.0I don’t like the behaviour of the staff in this store. They are not helping customers as a first come first serve basis.
- BWBryce WhalenNov 22, 20254.0Helpful but customers have to resist high pressure sales tactics. I was pleased that even though I went in with the intent on purchasing one phone (a mid level Samsung), the sales rep alerted me to a better deal on a much better phone (Google Pixel 10 XL Pro) at the same cost I was prepared to pay for the other phone. However, I had to resist multiple attempts to sell me on unnecessary accessories, an additional phone number for which I have no need just to get a temporary discount and other high pressure sales tactics. I held firm in my position that I did not need superfluous add ons. Still, the sales reps were congenial and helpful and I was satisfied with my overall experience.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Round Rock?
The Verizon store in Round Rock is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Round Rock?
The Verizon store is located at 3590 Greenlawn Blvd, Suite 103, Round Rock, TX 78664.
What types of products does the Verizon Round Rock store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my purchase at the Verizon Round Rock store?
Yes, you can buy online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon store in Round Rock accept multiple payment methods?
Yes, the store accepts checks, debit cards, and mobile NFC payments. It does not require cash-only payments.
What mobile network plans and services are available at Verizon Round Rock?
They offer mobile plans, wireless internet plans, and voice plans to suit various customer needs.
How can I schedule an appointment at the Verizon store?
You can schedule an in-store appointment via the My Verizon app or through their website.
What nearby places can I visit when going to the Verizon store in Round Rock?
Nearby places include Mattress Firm and Rooms To Go for furniture shopping, AMC Dine-In Tech Ridge 10 cinema for entertainment, and Sri Krishna Indian Cuisine for dining options.
Is there a nearby transit or landmark that can help me find the Verizon store?
While specific transit details are not provided, prominent nearby locations like Mattress Firm, Rooms To Go, and AMC Dine-In Tech Ridge 10 cinema can help guide you to the Verizon store.
Are there any automotive services close to the Verizon store in Round Rock?
Yes, neighboring automotive repair centers like Leif Johnson Collision Center, The Austin Diesel Specialists, and Safelite AutoGlass offer convenient options for vehicle services near the Verizon store.