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Best Buy

4.1
(3772 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3201 South Interstate 35, Round Rock, TX
78664, United States

Hours

Reviews

4.1
3,772 reviews
5 stars
2,042
4 stars
835
3 stars
396
2 stars
156
1 star
343

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being dismissive or unprofessional.

Product Availability

Several customers expressed frustration over items being out of stock or not available as advertised, leading to negative shopping experiences.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with displays not functioning and difficulty finding assistance.

Positive Experiences

Many customers reported positive interactions with specific staff members who provided excellent service, enhancing their overall shopping experience.
  • JJ
    J. H. (Juni)
    2 days ago
    2.0
    The cashier seemed like she didn't want to be bothered by me at all, didn't give me any eye contact and didn't even offer a bag for my item. Other than that the rest of the store was nice and the other employees were very professional.
  • MS
    Michael Slipy
    Feb 24, 2026
    1.0
    Went in to buy a camera. Waiited 15 minutes for someone to help me....left empty handed. Retail stores (especially you. Best Buy) just need to go away. I will spend more to shop online and not deal with the aggravation of retail workers who treat customers like they are a burden.
  • TT
    T
    Feb 22, 2026
    1.0
    Was looking at buying a laptop in store today and found the same laptop on Walmart’s website for $100 cheaper and I asked if they would price match and they said no for some made up reason. It’s Walmart for goodness sake. Also, Walmart offers 4-year protection for $90 and Best Buy has 2-year protection for $190. Save yourself about $200 for the same product and better protection and just go to Walmart. Clearly Best Buy doesn’t like money or something hahah
  • JB
    Judy Bennett
    Feb 18, 2026
    1.0
    They didn't want to help me at all, she said it's my fault she cannot help me, I went to Boost Mobile and they where nice to be and fixed my phone. I will never leave Boost Mobile
  • DN
    Deanna Nielsen
    Feb 14, 2026
    5.0
    The customer service was actually really great and the guy who offered to help us was able to quickly pull up the account get us exactly what we needed and helped explain a lot about tvs etc. Very satisfied. He went above and beyond.

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Round Rock offer?

Best Buy in Round Rock offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.

What are the operating hours of Best Buy at 3201 South Interstate 35?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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