Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being dismissive or unprofessional.
Product Availability
Several customers expressed frustration over items being out of stock or not available as advertised, leading to negative shopping experiences.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with displays not functioning and difficulty finding assistance.
Positive Experiences
Many customers reported positive interactions with specific staff members who provided excellent service, enhancing their overall shopping experience.
JJ
J. H. (Juni)
2 days ago
2.0
The cashier seemed like she didn't want to be bothered by me at all, didn't give me any eye contact and didn't even offer a bag for my item. Other than that the rest of the store was nice and the other employees were very professional.
MS
Michael Slipy
Feb 24, 2026
1.0
Went in to buy a camera. Waiited 15 minutes for someone to help me....left empty handed.
Retail stores (especially you. Best Buy) just need to go away. I will spend more to shop online and not deal with the aggravation of retail workers who treat customers like they are a burden.
TT
T
Feb 22, 2026
1.0
Was looking at buying a laptop in store today and found the same laptop on Walmart’s website for $100 cheaper and I asked if they would price match and they said no for some made up reason. It’s Walmart for goodness sake. Also, Walmart offers 4-year protection for $90 and Best Buy has 2-year protection for $190. Save yourself about $200 for the same product and better protection and just go to Walmart. Clearly Best Buy doesn’t like money or something hahah
JB
Judy Bennett
Feb 18, 2026
1.0
They didn't want to help me at all, she said it's my fault she cannot help me, I went to Boost Mobile and they where nice to be and fixed my phone. I will never leave Boost Mobile
DN
Deanna Nielsen
Feb 14, 2026
5.0
The customer service was actually really great and the guy who offered to help us was able to quickly pull up the account get us exactly what we needed and helped explain a lot about tvs etc. Very satisfied. He went above and beyond.
What products and services does Best Buy in Round Rock offer?
Best Buy in Round Rock offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 3201 South Interstate 35?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Round Rock provide curbside pickup?
Yes, Best Buy offers curbside pickup services for customer convenience.
Can customers get repairs or technical support at the Round Rock Best Buy?
Yes, Best Buy offers service repair and Geek Squad support for electronics and computers.
What payment methods are accepted at Best Buy Round Rock?
Best Buy accepts payment by checks and debit cards and does not require cash only payments.
Where is Best Buy located in Round Rock, TX?
Best Buy is located at 3201 South Interstate 35, Ste 600, Round Rock, TX 78664, USA.
What are some nearby places customers can visit before or after shopping at Best Buy?
Customers can visit nearby places like The Little Gym for gymnastics and sports, Chennai Cafe and Firehouse Subs for dining, or The Vitamin Shoppe for health supplements.
Are there nearby electronics or repair stores close to Best Buy Round Rock?
Yes, Geek Squad offers IT and computer repair services nearby, providing additional support options.
What nearby options do customers have for beauty and wellness around Best Buy?
Customers can visit nearby places such as Regal Nails, Salon & Spa, Bliss Nail Bar, and Nashid the Barber for beauty and spa services.
How can nearby restaurants enhance a visit to Best Buy in Round Rock?
After shopping at Best Buy, customers can enjoy meals at nearby restaurants like Sri Krishna Indian Cuisine, Besos Cocina & Cantina, or try desserts at Menchie's Frozen Yogurt Round Rock.
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