Visit our store at Rosenberg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the helpfulness and patience of staff, others reported rude and unhelpful interactions.
Sales Practices
Several reviews indicated dissatisfaction with aggressive sales tactics and being sold unnecessary services or products.
Wait Times
Many customers expressed frustration with long wait times and inadequate staffing during busy periods.
Service Quality
Customers reported issues with service quality, including problems with billing, device issues, and lack of knowledge from staff.
Store Environment
Some reviews highlighted a clean store environment, but others noted inconsistent hours and lack of facilities for customers.
AO
Attila Ozmulla
Feb 20, 2026
1.0
Regional manager Raj, not only wasted my time for an hour on Google meet, wasted another day of my time by telling me he will be in one location then he's at another and then he passes me on to another manager to explain all the headache that I have for someone else again to try to fix it. Horrible service since I switched partial account. 60plus line account lost because of carelessness from managers constantly and bad business in general from verizon itself
RA
Rumina Ali
Dec 8, 2025
5.0
We walked in and were helped by Angel, who was incredibly patient with us. He took his time explaining everything clearly, and even though we asked a ton of questions, he answered each one with so much kindness and clarity. Amazing customer service! thank you, Angel, for being so awesome!
HK
Herman Kennedy
Dec 1, 2025
1.0
Verizon is in the gutter now and the in store customer service is proof. Been with the company 23 years, never had a phone without insurance. Came in a year ago during black Friday and got a new device only to find out they "lowered my bill" by dropping my insurance. Now a year later I'm out of warranty with a defective device and all they have to offer is a predatory tactic of trying to get me to add a line 😂. The tech Angel is a joke and the manager who's name wouldn't given are doing an excellent job of displaying that Verizon is no longer worth the money they charge.
BP
Bruce Parker
Dec 10, 2020
5.0
Quick service (I had an appointment). Raul did what I asked for.
What are the operating hours of the Verizon store in Rosenberg?
The Verizon store in Rosenberg is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Rosenberg?
The Verizon store is located at 24614 Southwest Fwy, Rosenberg, TX 77471, USA.
What brands and products does the Rosenberg Verizon store offer?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL including business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon store in Rosenberg offer in-store pickup and delivery services?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Verizon store in Rosenberg?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
What wireless services are available at the Rosenberg Verizon store?
The store provides mobile plans, wireless Internet plans, and voice plans.
Are there nearby restaurants where I can eat before or after visiting Verizon?
Yes, nearby options include Panda Express, Chili's Grill & Bar, Chick-fil-A, It's Just Wings, and Buffalo Wild Wings for a variety of dining choices.
Which nearby places can help me with banking needs around the Verizon store?
Nearby banking options include TDECU Rosenberg, Texas Citizens Bank, and Sunflower Bank for your financial services.
Are there any nearby convenience spots where I can grab coffee or a smoothie near the Verizon store?
Yes, Starbucks and Smoothie King are nearby for coffee and smoothie options on your visit.
Does the Verizon store accept mobile payments and provide free Wi-Fi?
Yes, the Verizon store accepts mobile NFC payments, debit cards, and checks, and offers free Wi-Fi to customers.
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