Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Rockwall for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
278 reviews
5 stars
137
4 stars
46
3 stars
16
2 stars
15
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and dismissive behavior from staff.
Wait Times
Many customers expressed frustration with long wait times and inefficient service, leading to a negative overall experience.
Store Management
Several reviews highlighted poor management and lack of accountability, with customers feeling ignored or mistreated.
Product Knowledge
While some employees demonstrated excellent product knowledge and assistance, others were criticized for being unhelpful or lacking expertise.
Store Environment
The store is noted to be nice and well-kept, but the overall experience is marred by inconsistent service quality.
- ABAngela BOct 25, 20251.0If I could give 0 stars I certainly would. No longer am I a patron at this location. I wish them the absolute best and hope they provide their other customers better service than I received. Please know my previous 5 star review was based on the excellent service I ALWAYS received from Ruben and former store manager Robert. This location hasn’t been the same since they left.
- KPKen POct 17, 20251.0Do your self a favor and don't even think about buying this thrash for free.
- AAanonymousOct 16, 20255.0Shout out to muji for all the help!!!
- JCJessica CastellanosOct 14, 20255.0I had such a great experience getting my new service and getting my new phone. Stephanie and her team are great and very friendly! Would definitely recommend!
- ALAudy LargentOct 1, 20255.0Gabriel waited on me when I came in to get a zag screen cover. You had none in stock but a very kindly ordered one for me when it came in. I brought it back today and he installed it for me Service above and beyond Verizon should be very proud that he chooses to work for you because he is excellent at his Job. His knowledge and kind and considerate manner made the experience pleasant. Thank you, Audy Largent
Frequently Asked Questions About Verizon
What are the Verizon Rockwall store hours?
The Verizon Rockwall store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Rockwall store located?
The store is located at 1039 E Interstate 30, Ste 101, Rockwall, TX 75087.
What brands of smartphones does Verizon Rockwall offer?
Verizon Rockwall offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Rockwall provide?
The store provides mobile plans, wireless internet plans, voice plans, and business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment for the Verizon Rockwall store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What are the pickup and delivery options at Verizon Rockwall?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Rockwall accept mobile payments?
Yes, Verizon Rockwall accepts payments via debit card, mobile NFC, and does not require cash only.
What nearby dining options are available around Verizon Rockwall?
Nearby restaurants include Five Guys for burgers, Olive Garden for Italian cuisine, Freebirds World Burrito for Mexican food, and Firehouse Subs for sandwiches.
Are there any beauty and wellness services near Verizon Rockwall?
Yes, Beauty Nails and Spa, Amazing Lash Studio, LaserAway Rockwall, and Hand & Stone Massage and Facial Spa are nearby for various beauty and wellness services.
Where can I shop for other goods near Verizon Rockwall?
The Plaza at Rockwall is a nearby shopping center, and stores like Chico's, Soma Intimates, HomeGoods, and James Avery Artisan Jewelry are available for fashion and home goods.