Many customers praised the staff for their kindness and compassion, especially during difficult times such as pet loss.
Veterinary Expertise
Dr. Smith and other veterinarians received positive feedback for their thoroughness, knowledge, and ability to communicate effectively with pet owners.
Mixed Experiences
While many reviews were positive, there were several complaints about long wait times, high costs, and negative experiences with staff.
Exotic Animal Care
The clinic was noted for its expertise in treating exotic pets, with several customers expressing satisfaction with the care provided.
Facility Concerns
Some reviews highlighted issues with cleanliness and safety, including incidents where pets escaped or received inadequate emergency care.
JO
Jin Oh
5 days ago
5.0
Dr. Smith and Dr. Blair (and all of their assistants!!!) are so wonderful to work with. Their compassion, expertise, and excellent communication provide nothing but confidence and comfort in how they care for our pup. We are very thankful for them treating our anxious goldendoodle in such a loving manner - highly recommend!!! btw - office staff is wonderful too!
JJ
Jorge Navarrete Jr
Dec 18, 2025
5.0
Dr.Blair and team were awesome. I loved how Dr.Blair gave my Dog Joedi a detailed physical. I was very well informed and with left less worries and relief.
Thank you all and I’m happy to say that I found my Vet
BD
Bernie D
Dec 6, 2025
1.0
Zero (0) star rating! Waited 55 minutes, so we had to leave. Then we called the next day to reschedule, and on hold for 15 minutes, ridiculous and extremely rude.
LR
Luis Ramirez
Oct 6, 2025
5.0
Appreciate their care.
RR
Rick Racer
Sep 18, 2025
5.0
I love this place. All of the staff are friendly and always remember and love on my animals. I have an elderly, epileptic dog and they always check up on him and take good care of him. They communicate clearly and often and lay out all my baby's treatment options. I cant see myself going anywhere else.
What are the operating hours of VCA Ridge Road Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What services are offered at VCA Ridge Road Animal Hospital?
Services include advanced care, dental care, cardiology, allergy treatment, diagnostics, microchipping, surgeries, preventive care, pet boarding, and more.
What payment options does VCA Ridge Road Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Ridge Road Animal Hospital located?
It is located at 3010 Ridge Road, Rockwall, TX 75032, United States.
Does VCA Ridge Road Animal Hospital offer any promotions for new clients?
Yes, new clients can click online to receive a free first exam coupon.
How can I contact VCA Ridge Road Animal Hospital?
You can call their local phone number at +1 972-771-1113 or their main phone at +1 972-961-3037.
Is there a pet store nearby where I can buy supplies after visiting VCA Ridge Road Animal Hospital?
Yes, Hollywood Feed, a pet store, is located nearby and is convenient for buying pet supplies after your visit.
Are there any food or drink spots close to VCA Ridge Road Animal Hospital where I can relax after an appointment?
Yes, Feng Cha Rockwall, a bubble tea and smoothie bar, and Baskin Robbins, an ice cream shop and bakery, are nearby for refreshments.
Can I visit other medical or health services near VCA Ridge Road Animal Hospital while in the area?
Yes, nearby health options include Pinnacle Oral Surgery, Athletico Physical Therapy - Rockwall South, and Aspire Allergy & Sinus.