VCA Ridge Road Animal Hospital

4.4
160 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Boarding & KennelsDog Day CareVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Ridge Road Animal Hospital
3010 Ridge Road, Rockwall, TX
75032, United States

Hours

Reviews

4.4
160 reviews
5 stars
131
4 stars
5
3 stars
2
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times such as pet loss.

Veterinary Expertise

Dr. Smith and other veterinarians received positive feedback for their thoroughness, knowledge, and ability to communicate effectively with pet owners.

Mixed Experiences

While many reviews were positive, there were several complaints about long wait times, high costs, and negative experiences with staff.

Exotic Animal Care

The clinic was noted for its expertise in treating exotic pets, with several customers expressing satisfaction with the care provided.

Facility Concerns

Some reviews highlighted issues with cleanliness and safety, including incidents where pets escaped or received inadequate emergency care.
  • JO
    Jin Oh
    5 days ago
    5.0
    Dr. Smith and Dr. Blair (and all of their assistants!!!) are so wonderful to work with. Their compassion, expertise, and excellent communication provide nothing but confidence and comfort in how they care for our pup. We are very thankful for them treating our anxious goldendoodle in such a loving manner - highly recommend!!! btw - office staff is wonderful too!
  • JJ
    Jorge Navarrete Jr
    Dec 18, 2025
    5.0
    Dr.Blair and team were awesome. I loved how Dr.Blair gave my Dog Joedi a detailed physical. I was very well informed and with left less worries and relief. Thank you all and I’m happy to say that I found my Vet
  • BD
    Bernie D
    Dec 6, 2025
    1.0
    Zero (0) star rating! Waited 55 minutes, so we had to leave. Then we called the next day to reschedule, and on hold for 15 minutes, ridiculous and extremely rude.
  • LR
    Luis Ramirez
    Oct 6, 2025
    5.0
    Appreciate their care.
  • RR
    Rick Racer
    Sep 18, 2025
    5.0
    I love this place. All of the staff are friendly and always remember and love on my animals. I have an elderly, epileptic dog and they always check up on him and take good care of him. They communicate clearly and often and lay out all my baby's treatment options. I cant see myself going anywhere else.

Frequently Asked Questions About VCA Ridge Road Animal Hospital

What types of animals does VCA Ridge Road Animal Hospital treat?

VCA Ridge Road Animal Hospital treats cats, dogs, aviary birds, exotic pets, pocket pets, rabbits, and reptiles.

What are the operating hours of VCA Ridge Road Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.