Certified by VCA Ridge Road Animal Hospital • Feb 08, 2026
Reviews
4.4
161 reviews
5 stars
131
4 stars
5
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and understanding, especially during difficult times with their pets.
Expertise and Communication
Customers frequently highlighted the thoroughness and expertise of the veterinarians, particularly Dr. Smith and Dr. Blair, who provided detailed explanations and treatment options.
Mixed Experiences with Service
While many reviews were positive, there were notable complaints about long wait times, rude staff interactions, and issues with emergency care.
Clean and Welcoming Environment
Several reviews mentioned the cleanliness of the facility and the friendly demeanor of the staff, contributing to a positive overall experience.
Concerns Over Pricing
Some customers expressed dissatisfaction with the pricing of services, feeling that they were charged excessively for treatments.
TG
Taylor Garrett
1 day ago
1.0
I do not want to go into the details because it's too late anyways. We are one less animal in our home from being misdiagnosed.
JO
Jin Oh
Jan 8, 2026
5.0
Dr. Smith and Dr. Blair (and all of their assistants!!!) are so wonderful to work with. Their compassion, expertise, and excellent communication provide nothing but confidence and comfort in how they care for our pup. We are very thankful for them treating our anxious goldendoodle in such a loving manner - highly recommend!!! btw - office staff is wonderful too!
JJ
Jorge Navarrete Jr
Dec 18, 2025
5.0
Dr.Blair and team were awesome. I loved how Dr.Blair gave my Dog Joedi a detailed physical. I was very well informed and with left less worries and relief.
Thank you all and I’m happy to say that I found my Vet
BD
Bernie D
Dec 6, 2025
1.0
Zero (0) star rating! Waited 55 minutes, so we had to leave. Then we called the next day to reschedule, and on hold for 15 minutes, ridiculous and extremely rude.
What are the operating hours of VCA Ridge Road Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What services are offered at VCA Ridge Road Animal Hospital?
Services include advanced care, dental care, cardiology, allergy treatment, diagnostics, microchipping, surgeries, preventive care, pet boarding, and more.
What payment options does VCA Ridge Road Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Ridge Road Animal Hospital located?
It is located at 3010 Ridge Road, Rockwall, TX 75032, United States.
Does VCA Ridge Road Animal Hospital offer any promotions for new clients?
Yes, new clients can click online to receive a free first exam coupon.
How can I contact VCA Ridge Road Animal Hospital?
You can call their local phone number at +1 972-771-1113 or their main phone at +1 972-961-3037.
Is there a pet store nearby where I can buy supplies after visiting VCA Ridge Road Animal Hospital?
Yes, Hollywood Feed, a pet store, is located nearby and is convenient for buying pet supplies after your visit.
Are there any food or drink spots close to VCA Ridge Road Animal Hospital where I can relax after an appointment?
Yes, Feng Cha Rockwall, a bubble tea and smoothie bar, and Baskin Robbins, an ice cream shop and bakery, are nearby for refreshments.
Can I visit other medical or health services near VCA Ridge Road Animal Hospital while in the area?
Yes, nearby health options include Pinnacle Oral Surgery, Athletico Physical Therapy - Rockwall South, and Aspire Allergy & Sinus.
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Certified February 08, 2026Yext Knowledge Graph
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