VCA Ridge Road Animal Hospital

4.4
158 reviews
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Business Details

3010 Ridge Road, Rockwall, TX
75032, United States
(972) 961-3037
https://vcahospitals.com/ridge-road
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About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Ridge Road Animal Hospital
3010 Ridge Road, Rockwall, TX
75032, United States

Hours

Reviews

4.4
158 reviews
5 stars
130
4 stars
5
3 stars
2
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times with their pets.

Expertise

Dr. Smith and the team received high marks for their knowledge and thoroughness in diagnosing and treating various animals, including exotic pets.

Mixed Experiences

While many reviews were positive, there were notable complaints about negligence and poor communication, particularly in emergency situations.

Cleanliness and Environment

Several customers commented on the cleanliness of the facility and the welcoming atmosphere created by the staff.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing, feeling that services were expensive and not always justified.
  • LR
    Luis Ramirez
    Oct 6, 2025
    5.0
    Appreciate their care.
  • RR
    Rick Racer
    Sep 18, 2025
    5.0
    I love this place. All of the staff are friendly and always remember and love on my animals. I have an elderly, epileptic dog and they always check up on him and take good care of him. They communicate clearly and often and lay out all my baby's treatment options. I cant see myself going anywhere else.
  • AW
    Angie Wood
    Jul 9, 2025
    1.0
    Horrible place. My 3 month old puppy came in there healthy and happy...walked out with parvo.
  • DR
    D R
    Jun 16, 2025
    5.0
    Absolutely wonderful with our McCaws
  • YG
    Yessica Guzman
    Jun 29, 2024
    5.0
    I saw Dr. Smith today for my chameleon since I wasn’t sure what was going on with my pets eye and her other Dr at the VCA Animal Hospital I work at is out on vacation (much deserved). Dr. Smith was so helpful and wonderful. She gave me a packet with useful information about my chameleon and was able to flush out what was preventing my chameleon to see. Ive been home for a while and my chameleon is eating her food with no hesitation now. All in all from the CSR’s to the Techs to the Dr. were all amazing. Thank you again for squeezing us in and treating Texas she may have been spicy but she really needed it! 💕
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Frequently Asked Questions About VCA Ridge Road Animal Hospital

What types of animals does VCA Ridge Road Animal Hospital treat?

VCA Ridge Road Animal Hospital treats cats, dogs, aviary birds, exotic pets, pocket pets, rabbits, and reptiles.

What are the operating hours of VCA Ridge Road Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.