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U Rent It Sales & Service

3.6
(93 reviews)

About

Audio Visual Equipment Rental ServiceIndustrial Equipment Supplier
U Rent It Sales & Service, with three locations throughout Texas located in Terrell, Rockwall and Gun Barrel, however, we're servicing all surrounding areas! You can view each location and contact information on our website. Please call for various pricing and quotes.. We are a party equipment rental service company that's been in business since 1978. We offer delivery and pick-up options for all or our equipment, from teacups to trenchers. We can also order most parts and manuals, or find them for you. For Weddings & Graduations, we offer special order napkins, invitations and announcements for all your event needs. We have several catalogs onsite, along with a friendly assistant to help with your ordering questions. Most orders can be delivered within one week of order date.

Location

U Rent It Sales & Service
1725 T L Townsend Drive, Rockwall, TX
75032, United States

Hours

Reviews

3.6
93 reviews
5 stars
55
4 stars
4
3 stars
2
2 stars
2
1 star
30
  • AA
    Ann
    Feb 4, 2026
    5.0
    I have had the pleasure of renting from this location several times. Kristen has always gone out of her way to make it easy. Everyone is always helpful and knowledgeable.
  • TE
    Tate Even
    Dec 16, 2025
    1.0
    This place is absolutely trash. All of their equipment is about to fall apart and they will tell you it’s 130 a day for a piece of equipment and then once you bring it back, there are a bunch of fees. Just paid almost $600 for a scissor lift and a trailer rental and the trailer itself didn’t even work.
  • AS
    Alex Snyder
    Aug 2, 2023
    1.0
    Called to finish a quote that I started online, the lady who answered was more interested in gossipping with another employee than trying to help me it seemed. I just needed to know an estimated total for a 4hr rental that I saw online, with delivery included. She was not helpful at all. She couldn't even tell me the size of the equipment for me to determine if we could use our own trailer, instead she was trying to get me to rent a trailer from them. Customer service goes a long way, and so does a lack of thereof. If you go through the reviews, you will see the trend - they don't care about their customers and make excuses for their terrible employees. Update: 10 minutes later, I got an email reply for the online quote I submitted. On the estimate is the exact size and price. Why couldn't the lady on the phone just tell me if the information was readily available? Seems sketch.
  • BN
    bryan nguyen
    Feb 10, 2018
    1.0
    DO NOT BRING YOUR BUSINESS HERE. TURNED ME AWAY FROM RENTING CHAIRS BECAUSE I HAD A TX ID NOT DL, RENTING CHAIRS!!! DIDNT ACCEPT MY MILITARY ID HERE EITHER.
  • JJ
    John Judge
    May 11, 2017
    2.0
    While U-Rent was my go-to Rental place for years, they don't seem to realize they now have competition (Sunbelt) only a couple miles up the road. E.g: to rent a chainsaw for week-end at U-Rent, you have to pick up after 4pm on Sat and return on Mon. When renting a chainsaw I was given a saw with what appeared to be (and was) dull: they didn't keep replacement chains on hand. Cost: $85. At Sunbelt, you can pick up on Fri or Sat to return on Mon and I was given a NEW still in box chain (in addition to what clearly was a sharp chain already on the saw) in case I needed it. Cost: $70 (both were 20" saws)

Brand Certified Facts from U Rent It Sales & Service

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Certified March 15, 2026Yext Knowledge Graph
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