Verizon

Reviews

• NF

  Nisha F.

  2 days ago
  5.0
  Ahura and Daniel were the best Verizon employees I’ve ever met. Their low‑pressure, genuinely helpful approach made the whole experience easy and stress‑free. They were patient, kind, and truly focused on what we needed. Outstanding service.
• AF

  Alfonso Flores

  2 days ago
  5.0
  ⭐ LEGENDARY REVIEW FOR AHURA & DANIEL AT VERIZON ⭐ If Verizon ever wondered what perfect customer service looks like, they can stop searching — it’s Ahura and Daniel. These two didn’t just help us. They reset the standard for what a wireless experience should feel like. AHURA A master of calm, clarity, and competence. No pressure. No sales games. No “let me check with my manager” theatrics. Just pure, respectful, human‑first service. Ahura made us feel like our needs actually mattered — and that alone puts him in the top 1% of customer service professionals. DANIEL This man is the definition of steady, patient, and genuinely helpful. He walked us through everything with zero rush, zero stress, and zero upsell energy. Daniel’s approach is so smooth and low‑pressure that you end up trusting him instantly — because he’s clearly there to help, not to hustle. --- 🚨 FINAL VERDICT Ahura and Daniel are the best Verizon employees we’ve ever encountered. Their low‑pressure, customer‑first approach didn’t just help us — it made the entire experience easy, comfortable, and actually enjoyable. If Verizon is serious about excellence, these two deserve recognition, raises, and leadership roles. They’re not just good employees — they’re the reason customers stay loyal.
• CB

  Chelsea Burns

  Nov 26, 2025
  1.0
  Spent the last 2 nights at this location trying to purchase a new phone. First night, we waited about 45min to be told they can't honor the deal that was texted to me (by Verizon). Their in-store version of the offer was more expensive per month. We tried to execute it online that night instead, and VZ Verify (the system that verifies credit cards) was down system-wide with no ETA on when it'd be back up. We were told by the internet sales team (via phone call) that the order was all set online, so we'd be able to go in-store to simply pay the total and pick up the device. So we went in the next night to complete the transaction. Shocker, they "couldn't do that" and would have to "re-build the offer" in-store, which wouldn't match the price of the offer received. I've never seen a company so intent on not taking someones money. We even called back in while sitting in the store to try to get this resolved, and we couldn't even get the reps (both on the phone and in-store) to work together to try to fix THEIR issue. This is the 4th or 5th major issue we've had with Verizon in the last couple years, so today, we'll be researching alternative providers and switching in the coming weeks. It is unacceptable to be so apathetic and unwilling to resolve a problem, especially when that problem was created by Verizon. That isn't customer service.
• TK

  Trey Knox

  Oct 23, 2025
  5.0
  Beautiful store great service
• JR

  Jose Ramos

  Sep 26, 2025
  1.0
  No te dan información si no pueden vender debo comprar un equipo nuevo para que me pueda. Atender de una cuenta existente

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