Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Richardson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location
Hours
Reviews
4.6
133 reviews
5 stars
119
4 stars1
3 stars0
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Steven, Brandy, and Edgar for their exceptional service.
Store Experience
The store environment was described as clean and welcoming, with several customers noting a positive atmosphere and efficient service.
Sales Practices
Some customers expressed dissatisfaction with aggressive sales tactics and misleading information regarding trade-in offers, indicating a need for improvement in transparency.
Problem Resolution
While many reviews highlighted effective problem-solving by staff, there were also complaints about unresolved issues and lack of accountability from management.
Product Knowledge
Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
- TKTrey KnoxOct 23, 20255.0Beautiful store great service
- JRJose RamosSep 26, 20251.0No te dan información si no pueden vender debo comprar un equipo nuevo para que me pueda. Atender de una cuenta existente
- AAAbdi AliSep 15, 20255.0Faith was really good on setting up my new device
- SSStephen SiglerSep 12, 20255.0Faith was phenomenal on resolving my phone issues. Very professional and very informative saved me from a headache. Thank you once again.
- FJFred Wallace, Jr.Aug 31, 20255.0Steven was very professional and exceptional
Frequently Asked Questions About Verizon
What are the Verizon store hours in Richardson, TX?
The Verizon store in Richardson is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Richardson?
The Verizon store is located at 1930 N Coit Rd, Ste 121, Richardson, TX 75080.
What brands of smartphones does the Richardson Verizon store offer?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for added convenience.
What pickup and delivery options does Verizon offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services are available at the Richardson Verizon store?
Services include mobile plans, wireless internet plans, and voice plans tailored for business and personal use.
What business products are available at Verizon Richardson?
They provide business cell phones, mobile hotspots, tablets, and laptops.
Are there nearby places where I can grab a bite after visiting Verizon?
Yes, nearby you can find TLC Vegan Cafe, Bambu Thai, Qdoba, Little Greek Fresh Grill, INO Japanese Bistro, Gigi's Cupcakes, and Starbucks for various dining and dessert options.
Is there a nearby transit or landmark that can help me find the Verizon store in Richardson?
While specific transit stations aren't listed, the Verizon store is located on North Coit Rd near Campbell Road, close to popular spots like Reverie Bakeshop and Palm Beach Tan, which may help in locating it.
What other retail or service locations are near the Verizon store that customers might find useful?
Nearby you can find beauty and wellness spots like Glamour Nails & Spa, Palm Beach Tan, Great Clips, as well as financial services such as Washington Federal and WaFd Bank, providing options for combined errands.