Business Details
900 N Coit Rd, Richardson, TX
75080, United States
Certified by Verizon • Feb 22, 2026
(972) 234-3171
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/tx/richardson/900-n-coit-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Richardson’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Richardson connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
354 reviews
5 stars
294
4 stars
8
3 stars
6
2 stars4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Muhammad, Adan, and Jeremiah for their helpfulness and professionalism, while others reported rude and unprofessional behavior from some staff.
Mixed Experiences
While several customers had excellent experiences and received great deals, others reported issues with service quality and billing, particularly regarding hidden fees and poor communication.
Store Environment
Some customers felt unwelcome and noted a negative atmosphere in the store, with complaints about staff interactions and the overall vibe.
Product Knowledge
Several reviews highlighted the knowledge and efficiency of certain employees, but there were also complaints about staff lacking product knowledge and providing incorrect information.
- NSNaomi SuFeb 5, 20265.0Came in for a case and walked out with a brand new phone! Muhammad took the time to find savings on my account and qualified me for a free upgrade. I will be letting all my friends know about this store and Muhammad. Wonderful experience
- CBClick BossJan 13, 20265.0Muhammad has helped me multiple times and he is always patient and friendly! I could ask him 100 questions about my recent purchase and he would answer all of them with extreme patience and persistence! He is the best!!
- HAHafetha Abu AwwadJan 2, 20261.0Okay, I tried to make a review of this Verizon store a couple of months ago. There was an issue where the guy was mocking my husband and treating him very rudely. My husband asked to speak with someone else and they handled the situation better. And I was going to write a review, however, my husband felt bad and said that he was going to give them a chance. Now they did it again…. So I’m not holding back, they continue to treat and speak so rudely to my husband. They act like they know what they’re doing, EVEN THOUGH THEY DON'T. My husband went in to make a monthly payment, and they said it was all set and done. He goes BACK HOME and it doesn’t show that his account was activated. Leading him to GO BACK TO THE STORE and tell them the issue. They acted clueless and careless. I really wish I had gone to my Plano Location rather than this Location. They need to focus on the staff and train them on how to speak to their customers CORRECTLY. I recommend you all go to any Verizon store BUT THIS STORE. I was too naive and wanted to be nice, and I NEVER write bad reviews unless they did me or my husband wrong. In which they did many times, so I had enough. Save your TIME DON’T COME TO THIS LOCATION!!!!
- MMMohtadeJan 2, 20261.0This is the rudest treatment I've ever seen from a man whose name starts with the letter B. I wouldn't recommend anyone to come here
- MSMohtade SaadahJan 2, 20261.0I went to this place and they treated me rudely. If it were possible to give less than one star, I would have given it.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Richardson?
The Verizon store is located at 900 N Coit Rd, Ste 2702, Richardson, TX 75080, inside Promenade North.
What brands and devices can I find at this Verizon store?
You can shop devices from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at this store.
What are the store hours for the Verizon Richardson location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer pickup and delivery services?
Yes, the store offers both in-store pickup and curbside pickup services.
Can I get help upgrading my phone or Verizon plan in-store?
Yes, wireless sales consultants are available to help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and Verizon plans in-store.
What payment options does this Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Is an appointment required to visit the Verizon store?
No, appointments are not required, but you can call the store to make one if you prefer.
What nearby restaurants can I visit before or after shopping at the Verizon store?
Nearby restaurants include Wingstop for fast chicken, Papa Murphy's for pizza, Olive Tree Restaurant for Mediterranean cuisine, Shahrzad Mediterranean Market & Grill, and Reverie Bakeshop.
Are there any nearby coffee shops close to the Verizon store?
Yes, Civil Pour Coffee + Beer, which is a coffee shop and beer bar, is nearby and a great spot to visit.
Where can I find additional services or shops near the Verizon store in Richardson?
Nearby you can find Hibbett Sports for sporting goods, Supreme Appliances LLC for appliances, Kingmagik86 barber and beauty salon, and Zituna Banquet Hall for events.
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