Business Details
1141 S Preston Rd, Prosper, TX
75078, United States
Certified by Verizon • Mar 01, 2026
(972) 346-5616
Certified by Verizon • Mar 01, 2026
https://www.verizon.com/stores/details/texas/prosper/gates-of-prosper-1292822
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Prosper for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.8
120 reviews
5 stars
75
4 stars
10
3 stars
4
2 stars
4
1 star
27
- ERErin Niko Rodriquez1 day ago4.0Update: After speaking with customer service, she explained why I was not able to access my account even though I signed up for paperless billing. If you do not have a phone number you will need to contact a representative to pay. I was highly upset to find out my bill was $135, but after getting everything situated it was reduced to its original price. I will be back in a few months for the bundle deal. Thank you to the sales associate yesterday for helping me return my router. I'm still keeping my post about next door. They are not kind people. Also, firehouse subs next door treated me with discrimination. I'm only putting this here because they blocked my Google account after bringing up my concerns. They made fun of my health concern and projected discrimination and treated me unfairly after repeatedly being kind, polite, not to mention tipping and trying to become a regular. Shame on that owner.
- USu supFeb 20, 20262.0Poor service, agents have zero interest in helping the customers. They like to sit in their lounge area and relax on their personal devices. Most unprofessional people.
- BYBrad YFeb 16, 20265.0This is a full service corporate store with an automated payment kiosk. I can pay my sons phone bill with cash. He lives several states away. This is a great help. Definitely recommend this over franchise stores.
- NBNoel BrabantJan 9, 20265.0Great staff. Great store. They were able to help me with my problem when no one else couldn’t. I would highly recommend this store and this staff.
- L1Local Guide Level 10Dec 2, 20255.0I am first time customer with Verizon and I am very impressed with customer service here! At first, I wasn't to sure about making immediate decisions because I like to think about it and shop other locations first, but the Consultant Stephanie had such excellent customer service and was helpful, so in long story short... she basically make me feel very comfortable with my purchase and all services I will receive & knowing I am getting the best value with Verizon. She was full of knowledge, so I know I getting best value, and she saved me a lot of time from have to shopping around other locations where most of them don't even know anything. So Thanks You Stephanie for the excellent help I will recommend my friends, family and anyone reading to come here to this location and don't waste your time anywhere else! When I do reviews for Google is because either they are excellent or very bad a d this was definitely 5 Stars service here at this location! Thank you! 💯 🙌
Frequently Asked Questions About Verizon
What are the Verizon Prosper store's regular hours of operation?
The Verizon store in Prosper is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Prosper, TX?
The store is located at 1141 S Preston Rd, Ste 10, Prosper, TX 75078.
What types of mobile phones does the Verizon Prosper store offer?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, along with brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store in Prosper?
Verizon Prosper provides mobile plans, wireless internet plans, and voice plans. They also offer business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon Prosper store offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Prosper store?
You can schedule an in-store appointment online via their website or use the My Verizon app, which also provides quick scheduling links.
Are payments accepted via mobile NFC or debit cards at Verizon Prosper?
Yes, the store accepts payments by mobile NFC, debit cards, and does not require cash only.
What nearby places could I visit before or after shopping at Verizon Prosper?
Nearby places include Firehouse Subs for a quick sandwich, Urban Cookhouse Prosper for American dining, and Sauce Pizza & Wine for pizza lovers.
Is there a place nearby Verizon Prosper to get some bubble tea or smoothies?
Yes, Kung Fu Tea is nearby and offers bubble tea and smoothie options, perfect for a refreshing break during your visit.
Where can I find other shops or services near Verizon Prosper?
Nearby you can find Visionworks for eyewear, Hobby Lobby for crafts, and PetSmart for pet supplies and grooming.
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