Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Prosper for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
82 reviews
5 stars
54
4 stars
6
3 stars
2
2 stars0
1 star
20
- NBNoel Brabant3 days ago5.0Great staff. Great store. They were able to help me with my problem when no one else couldn’t. I would highly recommend this store and this staff.
- LCLuciano CartelaDec 6, 20255.0Amazing work from Stephanie and Jason. Best Verizon shop at Prosper and neighbourhood. I totally recommend.
- L1Local Guide Level 10Dec 2, 20255.0I am first time customer with Verizon and I am very impressed with customer service here! At first, I wasn't to sure about making immediate decisions because I like to think about it and shop other locations first, but the Consultant Stephanie had such excellent customer service and was helpful, so in long story short... she basically make me feel very comfortable with my purchase and all services I will receive & knowing I am getting the best value with Verizon. She was full of knowledge, so I know I getting best value, and she saved me a lot of time from have to shopping around other locations where most of them don't even know anything. So Thanks You Stephanie for the excellent help I will recommend my friends, family and anyone reading to come here to this location and don't waste your time anywhere else! When I do reviews for Google is because either they are excellent or very bad a d this was definitely 5 Stars service here at this location! Thank you! 💯 🙌
- VVVeronicaOct 30, 20255.0I want to thank Antuan (sales rep) and Alex (assistants mgr) for the outstanding service provided to me. I was able to get out of my other carrier and switch to Verizon. They made everything simple and laid out for me. I was also able to get my parents out of their carrier and onto my Verizon plan. They made everything smooth, while also applying some amazing discounts! Saving me some money monthly. Thank you for what you guys do! Amazing customer service! I already received my first bill and everything as promised. You guys are awesome! Shout out to Reggie store manager. Thank you!
- RCRoberto CruzAug 16, 20251.0How is a company with such bad customer service still around? 1. Never received my equipment 2. Had to go to the store to pick it up 3. Never sent a letter to my new home so I didn't have my account number or a due date for the 1st payment. Took half an hour to pay my first bill. 4. Tried to get my info through the store, they said to stop on by. I get there and now they tell me they can't access my information, absolutely no help and a waste of time. Told me to call over phone 5. Tried to pay my bill the 2nd month. STILL took 30 min to pay my bill.
Frequently Asked Questions About Verizon
What are the Verizon Prosper store's regular hours of operation?
The Verizon store in Prosper is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Prosper, TX?
The store is located at 1141 S Preston Rd, Ste 10, Prosper, TX 75078.
What types of mobile phones does the Verizon Prosper store offer?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, along with brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store in Prosper?
Verizon Prosper provides mobile plans, wireless internet plans, and voice plans. They also offer business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon Prosper store offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Prosper store?
You can schedule an in-store appointment online via their website or use the My Verizon app, which also provides quick scheduling links.
Are payments accepted via mobile NFC or debit cards at Verizon Prosper?
Yes, the store accepts payments by mobile NFC, debit cards, and does not require cash only.
What nearby places could I visit before or after shopping at Verizon Prosper?
Nearby places include Firehouse Subs for a quick sandwich, Urban Cookhouse Prosper for American dining, and Sauce Pizza & Wine for pizza lovers.
Is there a place nearby Verizon Prosper to get some bubble tea or smoothies?
Yes, Kung Fu Tea is nearby and offers bubble tea and smoothie options, perfect for a refreshing break during your visit.
Where can I find other shops or services near Verizon Prosper?
Nearby you can find Visionworks for eyewear, Hobby Lobby for crafts, and PetSmart for pet supplies and grooming.