Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Port Arthur for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
218 reviews
5 stars
98
4 stars
38
3 stars
13
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving assistance.
Sales Practices
Concerns about aggressive sales tactics and lack of transparency regarding plans and pricing were noted.
Technical Support
Issues with phone setups and technical support were highlighted, with some customers feeling their problems were not adequately addressed.
- EBEric BladeDec 18, 20252.0High and expensive. Loan shark mentality. They will attempt to lock you into a 3 year phone plan and still sell you a phone for over a thousand dollars. Beware.
- JBJorge Daniel Cruz BravoNov 15, 20255.0Excelente lugar, con muy buena atención
- RHRose HesterOct 15, 20253.0Phone was dead with black screen. They brought it back to life to 10%. Then I had to charge
- KRKevin RobertsonAug 2, 20255.0I've been with Verison for over 30 years. I'm grandfathered in to a out e erything they offer.
- TRTim RandallJan 11, 20201.0Never gonna waste my time going into this Verizon store. Wait time is ridiculous and heaven forbid to try and call this store to ask a question, Don't waste your time, They will not answer the phone. Always rings and rings. Never enough help in the store to help the heavy flow of customers. Wait time is between one hour to three hours.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Port Arthur?
The Verizon store in Port Arthur is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Port Arthur?
The Verizon store is located at 8565 Memorial Blvd, Suite 300, Port Arthur, TX 77640, US.
What types of products can I find at the Verizon Port Arthur store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Port Arthur offer?
The store offers mobile plans, wireless internet plans, and voice plans tailored for personal and business needs.
Can I order online and pick up my order at the Verizon Port Arthur store?
Yes, you can buy online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which brands are available at Verizon in Port Arthur?
Verizon offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What payment methods are accepted at the Verizon Port Arthur store?
They accept pay by check, debit card, and mobile NFC payments; cash is not required.
How can I schedule an appointment at Verizon Port Arthur?
You can schedule your in-store appointment online through their website or use the My Verizon app for convenience.
What dining options are near the Verizon store in Port Arthur?
Nearby, you can find Subway for sandwiches, Texas Roadhouse for a steakhouse experience, Pedro's Tacos and Tequila Bar for Tex-Mex, and Wingstop for fast food chicken.
Are there other mobile phone stores near Verizon in Port Arthur?
Yes, Cricket Wireless Authorized Retailer and AT&T Store are nearby for alternative mobile and telecommunications services.
What other services can I find near Verizon, such as healthcare or banking?
Nearby you have facilities like Christus Trinity Clinic and Texas MedClinic Urgent Care for medical needs, and First Convenience Bank for financial services.