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Brand Certified

Verizon

3.6
(361 reviews)

Business Details

(409) 722-0540

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Port Arthur for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
8565 Memorial Blvd, Port Arthur, TX
77640, United States

Hours

Reviews

3.6
361 reviews
5 stars
184
4 stars
42
3 stars
19
2 stars
21
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being helpful, while others were criticized for rudeness and lack of assistance.

Wait Times

Customers frequently reported long wait times, often exceeding an hour, leading to frustration.

Sales Practices

Concerns were raised about aggressive sales tactics and lack of transparency regarding plans and pricing.

Technical Support

Issues with phone setups and technical support were common, with several customers expressing dissatisfaction with the service provided.
  • JL
    Julie Ledoux
    3 days ago
    3.0
    Took my 90 year old dad in for some help with his phone. One young man cust service rep working with another lady. Waited patiently for our turn. 2 other young ladies finally came out of the back and proceeded to wait on other younger customers who came in after us. The young man finally did wait on us and he was very nice and helpful. Some of your reps need to do better.
  • JO
    Jan Olliff
    Feb 9, 2026
    1.0
    The employee at this store, Susan, totally screwed up my account and charged me for a phone that I was supposed to get free. So much wasted time and grief trying to get this fixed. Verizon customer 17 years.
  • EB
    Eric Blade
    Dec 18, 2025
    2.0
    High and expensive. Loan shark mentality. They will attempt to lock you into a 3 year phone plan and still sell you a phone for over a thousand dollars. Beware.
  • JB
    Jorge Daniel Cruz Bravo
    Nov 15, 2025
    5.0
    Excelente lugar, con muy buena atención
  • RH
    Rose Hester
    Oct 15, 2025
    3.0
    Phone was dead with black screen. They brought it back to life to 10%. Then I had to charge

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Port Arthur?

The Verizon store in Port Arthur is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Port Arthur?

The Verizon store is located at 8565 Memorial Blvd, Suite 300, Port Arthur, TX 77640, US.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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