Cricket Wireless Authorized Retailer

Reviews

• LG

  Liliana Gutierrez

  Feb 24, 2026
  1.0
  Last Sunday, I went to purchase an iPhone 17 Pro, but the store did not have it in stock, so I decided to order it instead. Ms. Nathalie M assisted me with the purchase. I paid $1,300 for the iPhone 17 Pro. After completing the transaction, she informed me that my purchase included a free speaker and that my receipt had been sent to my email. When I arrived home and reviewed the receipt, I noticed that I was charged $69.99 for the speaker that was supposed to be free. Additionally, an extra $9 monthly insurance fee was added without my request or prior notification. I am requesting a refund for the $69.99 speaker, which I did not ask for and was represented as free. I know the exact time I was at the store, so you can review the security camera footage and audio to verify that everything I am stating is true. I am requesting a prompt resolution to this matter.
• FF

  Fu Fuji

  Nov 28, 2025
  5.0
  Michelle and Melanie fixed my iPhone when Cricket customer service couldn't. Less than 5 minutes and on my way.
• JC

  Jim Henry, CHESP

  Sep 27, 2025
  5.0
  Bianca is AWESOME to work with. I will only come to her for all my cell phone needs. 5 star review!
• OR

  Olga Rodriguez

  Oct 24, 2016
  5.0
  Great customer service and will go out their way to help out and provide you with the best service
• BC

  BENI CASTILLO

  Oct 24, 2016
  5.0
  Bought a new galaxy s7! Friendly team