Brand Certified
Best Buy
4.1(4044 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
2800 N Central Expy, Plano, TX
75074, United States
Certified by Best Buy • Mar 01, 2026
(972) 578-8000
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/plano/2800-n-central-expy-202.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
4,044 reviews
5 stars
2,186
4 stars
941
3 stars
410
2 stars
133
1 star
374
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.
Product Availability
Customers noted a lack of product variety and inventory issues, with some expressing frustration over unavailable items despite online listings.
Store Experience
The store was described as clean and organized, but some customers found it cramped and lacking in display items.
Geek Squad Performance
Feedback on Geek Squad services was varied, with some customers appreciating knowledgeable assistance, while others reported unsatisfactory installation experiences.
- EJEbony Jayda2 days ago5.0Chase was extremely helpful and he’s knowledgeable
- VHV H3 days ago1.0This location sucks. The employees won’t even help you. I hope this location gets shut down.
- IWIron WilledFeb 23, 20261.0I could go up to employees but in sales work you should be approaching guests to ask if they need help. Employees standing around talking to each other waiting to be approached. I could but I could also get my questions answered online. So I’m now leaving and purchasing online. You gotta earn your sales and you lost Mine
- BHBritt HammondJan 16, 20264.0Purchased a large flat screen. It wouldn't fit in the bed of my truck, so they called an ambulance and delivered it the following day without a fee. Cost someone, but not me. The customer service representative was professional and knowledgeable. I walked through the store waiting for them to adjust the delivery and said hello to a few clerks. Friendly and not avoiding me. Didn't give them 5 stars because we all have places to improve. 4 is Good. Met the ATT rep, and she was actually nice and professional. Wished I could recall her name.
- SASheeraz AhmedJan 14, 20264.0The staff members are exceptionally kind and always ready to assist. Their helpful nature truly enhances the experience. It is evident that they are dedicated to ensuring everyone feels welcome and supported. You can always count on them for a friendly and efficient interaction. Their positive attitude makes a significant difference.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Plano?
You can shop for TVs, computers, appliances, cameras, phones, and home electronics at the Best Buy located at 2800 N Central Expy, Plano, TX.
What are the store hours for Best Buy in Plano?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Plano offer service repairs or Geek Squad support?
Yes, Best Buy Plano offers expert advice and Geek Squad support, including service repairs for your electronics.
Can I pick up my order curbside at Best Buy Plano?
Best Buy offers curbside pickup services for your convenience.
Does Best Buy in Plano accept debit cards and paychecks?
Yes, Best Buy Plano accepts debit cards and paychecks as forms of payment, and does not require cash only.
Are appointments required to shop at Best Buy Plano?
No, appointments are not required to shop in-store at Best Buy Plano.
Which nearby places can I visit before or after shopping at Best Buy Plano?
Near Best Buy Plano, you can visit T-Mobile for mobile phones, Pacific Sales Kitchen and Bath for kitchen and bath appliances, or enjoy a meal at In-N-Out Burger.
How can nearby transit locations like Greyhound: Bus Stop help me reach Best Buy Plano?
You can use the Greyhound Bus Stop at Chevron for convenient bus service to get to Best Buy Plano.
Are there any automotive service centers near Best Buy Plano?
Yes, Speedy Tire Center and Parker Auto Care offer automotive repair and tire services close to Best Buy Plano.
What online and social media resources are available for Best Buy Plano?
Best Buy Plano can be found on Facebook at BestBuyPlano, Instagram under 'bestbuy', and Twitter as 'bestbuy'. The website is https://stores.bestbuy.com/tx/plano/2800-n-central-expy-202.html.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website