Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Plainview, TX 79072
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
324 reviews
5 stars
294
4 stars
14
3 stars3
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Keila and Jennifer.
Service Speed
Many reviews highlighted the fast service provided by the staff, with customers appreciating quick assistance during their visits.
Problem Resolution
Several customers noted the staff's dedication to resolving issues, with some employees going above and beyond to ensure customer satisfaction.
Mixed Experiences
While most feedback was positive, a few customers expressed dissatisfaction with service delays or issues related to account management.
- TRTaylor RoseDec 17, 20255.0The ladies at the Russell Verizon store location did an awesome job at getting me switched over from T-Mobile! Special s/o to Jennifer who worked with me so patiently helping me resolve an issue that started at a different location. Highly recommend!
- JHJames HallDec 10, 20255.0Super helpful and very nice staff
- BCBrittnie CasaresDec 5, 20255.0Very understanding and helpful!!! Have great service and the manager is awesome!
- MJManuel JimenezDec 4, 20255.0Excellent service
- TSTony SolisSep 29, 20251.0Wasn't to happy. Got another line but the new number isn't working and I was told to come back 7 to 10 days to figure things out.i don't have time to be coming to plainview. I work and bottom line I jist Wasn't happy with the service.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Plainview location?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon Plainview store located?
The store is located at 3316 Olton Road, Plainview, TX 79072, USA.
What brands of mobile devices and accessories does Russell Cellular offer at this Verizon Authorized Retailer?
They offer brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon Plainview store offer in-store pickup for purchases?
Yes, the store offers in-store pickup services for your convenience.
What payment methods are accepted at the Verizon store in Plainview?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Verizon Plainview location require appointments for service?
No, appointments are not required for shopping or services at this location.
Which nearby restaurant can customers visit before or after shopping at Verizon Plainview?
Customers can enjoy a meal at Cotton Patch Cafe, a nearby American restaurant and cafe.
If I need a gym nearby after visiting Verizon, where can I go in Plainview?
Planet Fitness is a nearby gym and sports and recreation venue where you can work out.
Where can I get cell phone repairs near the Verizon store in Plainview?
CPR Cell Phone Repair Plainview is nearby and offers mobile phone repair services.
How can I schedule or manage my Verizon services for the Plainview location?
You can use the My Verizon app or visit the quick link https://m.vzw.com/naR38wFT?locationcode=Q280001 to schedule and manage services.