Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Pittsburg, TX 75686
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
247 reviews
5 stars
206
4 stars
21
3 stars
6
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Queenie, Cailin, and Levon.
Store Experience
Customers reported a generally positive experience at the store, highlighting the pleasant atmosphere and efficient service, although some noted long wait times during busy periods.
Staff Knowledge
Several reviews emphasized the staff's expertise in explaining products and services, with many customers feeling well-informed after their visits.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service delays and unhelpful staff, indicating inconsistency in service quality.
Store Management
The store manager received commendations for leadership and support, contributing to a well-functioning team that enhances customer satisfaction.
- TBTeddy BunNov 12, 20255.0Went in with some glitchy service issues, and Queenie was able to answer all my questions. Ended up just having to upgrade, but am extremely happy with the results. I highly recommend if you go to see queenie she was extremely helpful, and knowledgeable.
- SDShayne DavisAug 7, 20255.0Queenie keeps this store running TOP NOTCH. Some of the best customer service in the telecommunications sector PERIOD. Stop by and give them a chance. You won't regret it
- CCCharles CarterJul 22, 20255.0Ashton was a great help in setting up an additional line on my plan. She worked with a lot of patience to get me set up right. She explained all the options and details perfectly and was a joy to work with!
- PPPeggy PettitJul 18, 20255.0We have been to handful of Verizon stores since having our service with Verizon. This store, by far, provided the best customer service.
- DTDonna Reed TranthamJun 30, 20255.0This is absolutely the best Verizon store I have ever been to. Ms Queenie the manager is so kind, informative & helpful. I always stress out when it’s time to upgrade my phone but she made it an absolutely stress free experience. She also gave me some suggestions for things that I can add in the future that will be very helpful for my wifi & internet use! She gets 5+ stars from me!!!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Pittsburg, TX?
The Verizon store is located at 110 S Greer St, Pittsburg, TX 75686.
What are the store hours for the Verizon retail location at 110 S Greer St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands are available at the Verizon store in Pittsburg?
The store offers products from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular in Pittsburg offer in-store pickup service?
Yes, in-store pickup is available at the Russell Cellular Verizon Authorized Retailer location.
What payment options does the Verizon store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact the Pittsburg Verizon store by phone?
You can call the store directly at +1 903-855-0092 or use the toll-free number +1 888-271-3677.
Can I find a Verizon store near Russell Cellular in Pittsburg?
Yes, there are multiple Verizon-related stores nearby, including Verizon itself, Mobile Destination (a Verizon Authorized Retailer), and Russell Cellular.
Are there convenient places to eat near the Verizon store at 110 S Greer St?
Yes, nearby eateries include McDonald's, Pizza Hut, Herschel's Restaurant, and Sonic Drive-In, perfect for grabbing a meal before or after your visit.
What nearby services can help with banking or financial needs close to the Verizon store?
Guaranty Bank & Trust, Cypress Bank SSB, and multiple ATMs such as Guaranty Bank & Trust ATM are conveniently located near the store for your banking needs.
Is there a pharmacy or convenience store near the Verizon location in Pittsburg?
Yes, CVS Pharmacy and Brookshire's supermarket are nearby, providing convenient options for pharmacy and grocery needs.