Verizon

4.6
253 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Pittsburg, TX 75686

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
110 S Greer St, Pittsburg, TX
75686, United States

Hours

Reviews

4.6
251 reviews
5 stars
209
4 stars
21
3 stars
6
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their outstanding service.

Service Delays

Several reviews mentioned long wait times and delays in service, particularly during busy periods, which led to frustration for some customers.

Data Transfer Issues

A few customers experienced problems with data transfer during phone upgrades, resulting in lost information, which caused significant distress.

Store Environment

The store was generally described as clean and well-kept, contributing to a positive shopping experience.
  • KB
    Kayleigh Bocanegra
    Dec 12, 2025
    2.0
    The staff was friendly, but my old phone got wiped before they transferred anything to my new phone. I had been backing up my photos but they never actually saved, I guess maybe an internet issue? But I lost every single picture I had of my puppy who recently passed away. I even asked before my old phone was wiped if they could transfer everything to my new phone and I was told yes. Next thing you know everything is gone. They said they were having issues with one of their tablets, maybe it glitched and wiped my phone, I’m not really sure.
  • KM
    Kelly Mcgee
    Dec 7, 2025
    5.0
    Ester was very helpful and stayed late to help me make sure my phone was set up properly and that all of my data transferred. She showed outstanding customer service! Pittsburg Verizon store really knows how to treat a customer, and it is appreciated!!
  • AH
    Angela Hinton
    Dec 7, 2025
    5.0
    I always enjoy my visit with the staff they always take great care of me.
  • TB
    Teddy Bun
    Nov 12, 2025
    5.0
    Went in with some glitchy service issues, and Queenie was able to answer all my questions. Ended up just having to upgrade, but am extremely happy with the results. I highly recommend if you go to see queenie she was extremely helpful, and knowledgeable.
  • SD
    Shayne Davis
    Aug 7, 2025
    5.0
    Queenie keeps this store running TOP NOTCH. Some of the best customer service in the telecommunications sector PERIOD. Stop by and give them a chance. You won't regret it

Frequently Asked Questions About Verizon

Where is the Verizon store located in Pittsburg, TX?

The Verizon store is located at 110 S Greer St, Pittsburg, TX 75686.

What are the store hours for the Verizon retail location at 110 S Greer St?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.