Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their outstanding service.
Service Delays
Several reviews mentioned long wait times and delays in service, particularly during busy periods, which led to frustration for some customers.
Data Transfer Issues
A few customers experienced problems with data transfer during phone upgrades, resulting in lost information, which caused significant distress.
Store Environment
The store was generally described as clean and well-kept, contributing to a positive shopping experience.
KB
Kayleigh Bocanegra
Dec 12, 2025
2.0
The staff was friendly, but my old phone got wiped before they transferred anything to my new phone. I had been backing up my photos but they never actually saved, I guess maybe an internet issue? But I lost every single picture I had of my puppy who recently passed away. I even asked before my old phone was wiped if they could transfer everything to my new phone and I was told yes. Next thing you know everything is gone. They said they were having issues with one of their tablets, maybe it glitched and wiped my phone, I’m not really sure.
KM
Kelly Mcgee
Dec 7, 2025
5.0
Ester was very helpful and stayed late to help me make sure my phone was set up properly and that all of my data transferred. She showed outstanding customer service! Pittsburg Verizon store really knows how to treat a customer, and it is appreciated!!
AH
Angela Hinton
Dec 7, 2025
5.0
I always enjoy my visit with the staff they always take great care of me.
TB
Teddy Bun
Nov 12, 2025
5.0
Went in with some glitchy service issues, and Queenie was able to answer all my questions. Ended up just having to upgrade, but am extremely happy with the results. I highly recommend if you go to see queenie she was extremely helpful, and knowledgeable.
SD
Shayne Davis
Aug 7, 2025
5.0
Queenie keeps this store running TOP NOTCH. Some of the best customer service in the telecommunications sector PERIOD. Stop by and give them a chance. You won't regret it
Where is the Verizon store located in Pittsburg, TX?
The Verizon store is located at 110 S Greer St, Pittsburg, TX 75686.
What are the store hours for the Verizon retail location at 110 S Greer St?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands are available at the Verizon store in Pittsburg?
The store offers products from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular in Pittsburg offer in-store pickup service?
Yes, in-store pickup is available at the Russell Cellular Verizon Authorized Retailer location.
What payment options does the Verizon store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact the Pittsburg Verizon store by phone?
You can call the store directly at +1 903-855-0092 or use the toll-free number +1 888-271-3677.
Can I find a Verizon store near Russell Cellular in Pittsburg?
Yes, there are multiple Verizon-related stores nearby, including Verizon itself, Mobile Destination (a Verizon Authorized Retailer), and Russell Cellular.
Are there convenient places to eat near the Verizon store at 110 S Greer St?
Yes, nearby eateries include McDonald's, Pizza Hut, Herschel's Restaurant, and Sonic Drive-In, perfect for grabbing a meal before or after your visit.
What nearby services can help with banking or financial needs close to the Verizon store?
Guaranty Bank & Trust, Cypress Bank SSB, and multiple ATMs such as Guaranty Bank & Trust ATM are conveniently located near the store for your banking needs.
Is there a pharmacy or convenience store near the Verizon location in Pittsburg?
Yes, CVS Pharmacy and Brookshire's supermarket are nearby, providing convenient options for pharmacy and grocery needs.