Verizon

3.9
338 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Pflugerville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
18801 Limestone Commercial Dr, Pflugerville, TX
78660, United States

Hours

Reviews

3.8
253 reviews
5 stars
148
4 stars
30
3 stars
14
2 stars
1
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being unhelpful or rude.

Store Experience

Customers reported long wait times and poor organization in the store, with some feeling ignored or unacknowledged.

Technical Issues

Several customers experienced issues with online orders and phone activations, leading to frustration and dissatisfaction.

Staff Knowledge

While some staff members were noted for their professionalism and knowledge, others were described as uninformed or dismissive.

Overall Satisfaction

Overall, customer satisfaction varied widely, with some praising individual employees while others expressed frustration with the store's service and policies.
  • DA
    darr alaniz
    Oct 5, 2025
    1.0
    Ordered home internet, nightmare website experience, buggy, kept kicking me out, 2 hours on phone to get through it. Finally get it ordered for pick up. Told it should be ready in an hour, cool I'll be there in 3 hours. Get my emailed receipt saying ready, go, told by store I haven't even ordered it. Show them the email with confirmation, told to order it again, come back when I get an email confirmation, you know like the one I'm showing them now. Leave, call support, holding for 45 minutes, get a second email with the same confirmation as the first saying it's ready. Finally get it from this store, go home, activation bugs out and won't complete, have to contact support to get resolved. Transferred 3 times, still not activated. I'm just cancelling, the website, support and the store are all garbage.
  • JA
    jose avila
    Sep 17, 2025
    5.0
    Thanks Alejandro....thanks for your help with my phone...very professional 👍
  • DM
    daniel moro
    Aug 23, 2025
    1.0
    Plenty of employees there doing nothing but still have you there waiting for no reason
  • SO
    Spence Otto
    Jul 29, 2025
    5.0
    Came in to switch phone over. They were very personable, kind and professional
  • QA
    Q Allen
    Jul 26, 2025
    1.0
    Went to a Verizon store today and as always nothing got resolved and I left frustrated. An email address of mine is tied to a Verizon account that is not mine. They told me there’s nothing they can do even though I showed them the emails that I’m receiving that show the last few digits of the account number the last four of the phone number They can’t locate the account. They can’t remove my email so I have to continue getting somebody’s emails in reference to account that is not mine so frustrating. I guarantee you AT&T would’ve found the account and remove my email from an account that does not belong to me once again Verizon you have failed Oh, and I’ve also called customer service a few times about it. They’re just as useless.

Frequently Asked Questions About Verizon

What types of smartphones are available at the Verizon store in Pflugerville?

You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in Pflugerville.

What are the Verizon Pflugerville store hours?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.