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Verizon

3.9
(349 reviews)

Business Details

(512) 990-7831

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Pflugerville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
18801 Limestone Commercial Dr, Pflugerville, TX
78660, United States

Hours

Reviews

3.9
349 reviews
5 stars
214
4 stars
36
3 stars
16
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alejandro, Chuy, and Brendan providing exceptional service.

Service Issues

Several reviews highlighted significant issues with service, including long wait times, unhelpful staff, and unresolved account problems, leading to customer frustration.

Store Management

There were complaints about poor management practices, including lack of communication regarding orders and inadequate handling of customer concerns.

Mixed Experiences

While some customers had positive experiences, others reported negative interactions, indicating inconsistency in service quality at this location.
  • TL
    Trung Le
    Jan 17, 2026
    5.0
    I would like to thank Mr. Alejandro Perez the excellent person who did everythiing that I have asked him but I had gone diffrent verizon locations they could not help me!
  • TO
    Tarik Oubedda
    Jan 11, 2026
    5.0
    I couldn’t have asked for better service from Alejandro and Antonio at the pflugerville Verizon Store. After spending hours with customer service and getting nowhere, I stopped by this location and they went above and beyond to resolve my account issue. Everything was handled in just few minutes.
  • YB
    Yogesh Bhaskarwar
    Jan 7, 2026
    5.0
    This is an outstanding Verizon store. I worked with Carson and Brandon Keenan (Manager). They are great. Carson helped address all the issues with Porting our numbers to Verizon. He stayed in touch for several days after the initial visit and answered my questions. I visited this location to signup for new Verizon service. If you are looking to signup for Verizon, this is the best Verizon store in the area. They will match any Verizon.com promotion and will go out of the way to make the process seamless.
  • MC
    Maria Olga Castillo
    Jan 2, 2026
    5.0
    Chuy and Kole were great, they went above and beyond with my account saving me top dollar while also getting me a new phone. Will definitely be telling family about the experience and my savings!
  • AR
    Aaron Resendez
    Dec 19, 2025
    1.0
    I’ve been with Verizon for 14 years, and have a business account and pay hundreds of dollars to them every month for that same time. The last 4 years, the cellular signal has gotten worse and worse. I had Alejandro call me from this store and said he was my business representative from Verizon. I mentioned that the signal issue is a problem for me as I need internet access for work on a daily and hourly basis. He said he would upgrade my signal at no cost. I told him to do what he needs to do I can get a better signal while standing out in the open on streets in Austin Texas. I had to upgrade phones and was charged full price up front. He said he made a mistake and would correct this. He did not. My bill has doubled every month since this transaction and I will now be porting all my phones and tablets out to T-Mobile or AT&T. Poor customer service, and they have taken a long time customer for granted. I highly recommend you do not do business with these individuals, or this establishment.

Frequently Asked Questions About Verizon

What types of smartphones are available at the Verizon store in Pflugerville?

You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in Pflugerville.

What are the Verizon Pflugerville store hours?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

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