VCA Hometown Animal Hospital

4.4
618 reviews
Get DirectionsCallWebsite

Business Details

1001 FM 685, Pflugerville, TX
78660, United States
(512) 355-0177
https://vcahospitals.com/hometown
GoogleFacebookTwitter

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
At VCA Hometown Animal Hospital, we’re proud to care for the cats and dogs of Pflugerville and the surrounding communities of Austin, Round Rock & Hutto. As your neighborhood veterinary team, we believe in providing compassion, expertise & heart that build a lifelong relationship with both pets and their people-because we know how much your furry family members mean to you! Our team provides comprehensive care with a gentle touch-from preventive care, nutrition counseling & wellness plans to routine & advanced dentistry, soft tissue surgery & hands-free radiology. We also feature a cozy boarding facility for dogs and cats-so you can rest easy knowing your pet is in trusted hands-even when you're away!

Location

VCA Hometown Animal Hospital
1001 FM 685, Pflugerville, TX
78660, United States

Hours

Reviews

4.4
618 reviews
5 stars
460
4 stars
59
3 stars
21
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their genuine care and compassion towards pets, especially during difficult times.

Friendly Staff

The majority of reviews highlighted the friendliness and professionalism of the staff, making clients feel welcomed and valued.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including misdiagnoses and lack of empathy in urgent situations.

Convenient Services

Customers appreciated the convenience of services offered, such as the care plan and boarding options, which helped with budgeting and pet care.

Concerns Over Policies

Several reviews expressed dissatisfaction with strict policies regarding appointment times and perceived lack of flexibility, leading to frustration among long-term clients.
  • TT
    Tetiana Trypolskyi
    4 days ago
    1.0
    Very expensive
  • RA
    Rick Andree
    Oct 27, 2025
    5.0
    Excellent pet care
  • RW
    Robert Williams
    Oct 4, 2025
    5.0
    This team is the absolute best. They treat my little ones like their own and always make sure I know exactly what is going on and what to expect. Thank you all!
  • YS
    yonycuba serrano
    Oct 4, 2025
    5.0
    Muy buena atención y muy amables y cariñosos con las mascotas.Agradecido de haber atendido a mi perro allí
  • AL
    Autumn Lewis
    Sep 16, 2025
    5.0
    This is my go-to vet for my pet. The staff is always friendly, and I really like the doctors here. Their care plan is a huge plus—it has a simple monthly fee that covers a wide range of services. It makes budgeting so much easier compared to paying big bills at each visit. With an older dog who needs extra care, this plan has been a lifesaver for us!
Read more reviews on Google

Frequently Asked Questions About VCA Hometown Animal Hospital

What types of pets does VCA Hometown Animal Hospital care for?

We care for cats, dogs, exotics, aviains, pocket pets, and rabbits.

What are the regular operating hours of VCA Hometown Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays except for boarding pick-up from 3:30 PM to 4:30 PM.