VCA Hometown Animal Hospital

4.4
616 reviews
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Business Details

1001 FM 685, Pflugerville, TX
78660, United States
(512) 355-0177
https://vcahospitals.com/hometown
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About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
At VCA Hometown Animal Hospital, we’re proud to care for the cats and dogs of Pflugerville and the surrounding communities of Austin, Round Rock & Hutto. As your neighborhood veterinary team, we believe in providing compassion, expertise & heart that build a lifelong relationship with both pets and their people-because we know how much your furry family members mean to you! Our team provides comprehensive care with a gentle touch-from preventive care, nutrition counseling & wellness plans to routine & advanced dentistry, soft tissue surgery & hands-free radiology. We also feature a cozy boarding facility for dogs and cats-so you can rest easy knowing your pet is in trusted hands-even when you're away!

Location

VCA Hometown Animal Hospital
1001 FM 685, Pflugerville, TX
78660, United States

Hours

Reviews

4.4
616 reviews
5 stars
458
4 stars
59
3 stars
21
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassionate and attentive care towards pets, highlighting their thoroughness and genuine concern for animal well-being.

Customer Service Issues

Several reviews mentioned negative experiences with customer service, including inflexibility with scheduling, perceived lack of empathy, and poor communication from staff.

Pricing Concerns

Customers expressed dissatisfaction with pricing, describing services as expensive and feeling pressured into unnecessary treatments or plans.

Mixed Experiences with Vets

While some veterinarians received high praise for their knowledge and care, others were criticized for poor communication and inadequate examinations.

Positive Atmosphere

The clinic's friendly and welcoming environment was frequently noted, with many customers appreciating the staff's kindness and the overall atmosphere.
  • TT
    Tetiana Trypolskyi
    Nov 20, 2025
    1.0
    Very expensive
  • RA
    Rick Andree
    Oct 27, 2025
    5.0
    Excellent pet care
  • RW
    Robert Williams
    Oct 4, 2025
    5.0
    This team is the absolute best. They treat my little ones like their own and always make sure I know exactly what is going on and what to expect. Thank you all!
  • YS
    yonycuba serrano
    Oct 4, 2025
    5.0
    Muy buena atención y muy amables y cariñosos con las mascotas.Agradecido de haber atendido a mi perro allí
  • AL
    Autumn Lewis
    Sep 16, 2025
    5.0
    This is my go-to vet for my pet. The staff is always friendly, and I really like the doctors here. Their care plan is a huge plus—it has a simple monthly fee that covers a wide range of services. It makes budgeting so much easier compared to paying big bills at each visit. With an older dog who needs extra care, this plan has been a lifesaver for us!
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Frequently Asked Questions About VCA Hometown Animal Hospital

What types of pets does VCA Hometown Animal Hospital care for?

We care for cats, dogs, exotics, aviains, pocket pets, and rabbits.

What are the regular operating hours of VCA Hometown Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays except for boarding pick-up from 3:30 PM to 4:30 PM.