Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 308 S Cedar St in Pecos, TX 79772
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
309 reviews
5 stars
214
4 stars
22
3 stars
8
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees were praised for being friendly and helpful, others were criticized for being rude and unprofessional.
Wait Times
Many customers reported long wait times, with some experiencing waits of over an hour before receiving assistance.
Product Knowledge
There were instances of employees lacking knowledge about products and services, leading to customer frustration.
Store Environment
The store was described as unwelcoming by some, with complaints about the lack of staff and poor customer engagement.
Overall Experience
While some customers had positive experiences and appreciated the service, others expressed dissatisfaction and indicated they would not return.
- JGJason GlasseyDec 8, 20255.0They were on top of it and helped me out tremendously
- DRDora RodriguezJul 28, 20255.0They were helpful
- LGLasaro GabaldonApr 13, 20183.0Lo lobinton nm
Frequently Asked Questions About Verizon
What products and brands does Verizon at 308 S Cedar St offer?
Verizon offers a wide range of products including smartphones, tablets, smartwatches, accessories, and prepaid devices featuring brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Pecos, TX?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available at the 308 S Cedar St location.
What payment options are accepted at this Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Pecos wheelchair accessible?
Yes, this Verizon store has a wheelchair accessible entrance for customers.
Does this Verizon location require appointments to shop or get service?
No, appointments are not required for shopping or services at this location.
What services does Verizon provide at the Pecos location?
Services include wireless service, mobile service, home phone service, and home internet.
Which nearby places can be visited in conjunction with a visit to Verizon in Pecos?
Nearby places include Changos Axe Throwing for recreation, Taylor Flower Shop for gifts and flowers, and La Nortena Tamale Factory if you're interested in Mexican cuisine.
How can customers use nearby transit or services when visiting Verizon?
Customers can visit Uncle's Convenience Store nearby for quick errands and Reeves County Teachers CU for financial services during their visit to Verizon.
Are there any local community organizations near the Verizon store that customers might find interesting?
Yes, Keep Pecos Beautiful is nearby for community involvement, and the Pecos Economic Development Corp offers local public and government services.