Business Details
10904 Memorial Hermann Dr, Pearland, TX
77584, United States
Certified by Verizon • Feb 22, 2026
(713) 436-1037
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/texas/pearland/pearland-325207
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pearland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
466 reviews
5 stars
253
4 stars
41
3 stars
27
2 stars
24
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some representatives praised for their helpfulness while others were criticized for being rude and dismissive.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, particularly in resolving complex issues, while others experienced a lack of information and professionalism.
In-Store Experience
Many reviews highlighted long wait times and poor management, leading to frustration among customers.
Sales Practices
There are complaints about aggressive upselling and misleading information regarding promotions and pricing, causing distrust among customers.
Overall Satisfaction
Overall, customer satisfaction varies significantly, with some praising individual staff members while others express disappointment with the service and management.
- DFdalphia friesonFeb 12, 20261.0I came to this Verizon to get helped with my account. I was greeted by Xavier. However, after a few questions, he told me he couldn’t get into my account due to me not having access to my email address. There was no effort by him to help me get into my account. I asked him more than 2 times about getting into my account and he just went straight to say “he can’t do anything”. I drove to the mansvel location where Yesiana helped me. Not only did she help me get into my account but she went beyond to figure out how to get into my account. Her customer service was great! On the other hand, I opened my account at the shadow creek store so I have to go back there to get additional help regarding my contract. Hopefully the next representative there will put in some effort.
- PCPat CameronJan 31, 20261.0I'm charged $200 for unreturned equipment that I did in fact, return per the direction of the Verizon sales agent. Agent had me take it to the U. P. S. store for shipment where UPS handled it from there. The tracking number shows it was delivered to their home internet location PA. The Verizon system 1-800 agent can't confirm it and so they want to charge me $200. They have in fact billed me $216 for unreturned equipment. I'm seeking legal cancel. The agent at the company store was very nice. She told me that the Verizon store on Pearland Parkway is a franchise. how was that to know that? And what's the difference question mark they have a sign outside that says verizon. And they sell verizon products and seem quite knowledgeable. Now I understand a lot of people have this problem. And I will never get a verizon phone again. I'm going to T mobile, and that's it. Beware of Verizon... customer service is not service, it is disservice.
- GSGordon SearlJan 26, 20261.0You would think this was one on one Costumer Service . No Help that so ever. I dont get it
- WNWhit&Jake NagelJan 10, 20265.0They were really knowledgeable and helpful! Freddy was our associate and he was super patient and kind. Thanks so much!
- JPJenn PalomequeJan 8, 20265.0Abby was phenomenal!! We had previously spent 2 other trips to Verizon trying to take care of a phone upgrade. Abby was diligent in getting to the root of the issue and was actually able to get everything done for us in 1 visit! Kudos !!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Pearland?
The Verizon store in Pearland is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones does the Verizon Pearland store offer?
The Verizon Pearland store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment to visit the Verizon store in Pearland?
Yes, you can schedule an in-store appointment online or use the My Verizon app to book your visit.
What delivery and pickup options are available at the Verizon Pearland store?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of services does Verizon offer at the Pearland location?
Verizon offers mobile plans, wireless internet plans, and voice plans at the Pearland store.
Which languages are supported by the Verizon Pearland store?
The store supports English and Spanish for customer service.
What payment methods are accepted at Verizon Pearland?
They accept pay checks, debit cards, and mobile NFC payments; cash-only payments are not required.
How can the nearby FedEx Office Print & Ship Center help when visiting Verizon Pearland?
The nearby FedEx Office Print & Ship Center offers printing and shipping services, which can be convenient for customers needing to print documents or ship items before or after their Verizon visit.
What nearby dining options are available around Verizon Pearland?
Customers can enjoy a drink at Sharetea, a nearby bubble tea shop, or grab food at Honeysuckle White, a fast food restaurant close to Verizon Pearland.
Are there any nearby health care facilities close to Verizon Pearland?
Yes, RediClinic Pearland urgent care and Memorial Hermann Medical Group Pearland Urology Associates are close by, helpful in case of medical needs before or after your visit.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: