Business Details
5575 Fairmont Pkwy, Pasadena, TX
77505, United States
Certified by Verizon • Feb 22, 2026
(281) 487-8833
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/texas/pasadena/pasadena-203742
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pasadena for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
477 reviews
5 stars
275
4 stars
72
3 stars
27
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Wait Times
Customers frequently reported long wait times for assistance, with some experiencing delays of over an hour.
Billing Issues
Several customers expressed frustration over billing discrepancies, including unexpected charges and difficulties resolving these issues.
Product Knowledge
While some employees were noted for their expertise, others were criticized for not being knowledgeable about products and services.
Store Environment
The store was generally described as clean and friendly, but some customers felt the staff was insufficient during busy times.
- HAHeidi AsherDec 27, 20251.0They will tell you a cost for your first bill and then you find out it’s going to be way more than that when you get your first bill!!
- EBEric BrannamDec 26, 20255.0This is hands down the best Verizon Wireless ever. Xavier and Carrie are on there game. I will call the A-Team. Stop in and let them make your day the same way they made mine
- ALAmy LozanoDec 20, 20255.0David, was very helpful who was able to explain to me the whole process and was able to understand me when this is my first time getting a line
- AHAngel HernandezOct 28, 20251.0If you want to wait forever this is the place to go
- SRSusan RobenoltSep 15, 20253.0Prices seem to have gone up and serving sizes have gone done. Service is great and food was good
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Certified February 22, 2026Yext Knowledge Graph
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