Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pasadena for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
368 reviews
5 stars
203
4 stars
65
3 stars
25
2 stars
22
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Wait Times
Customers frequently reported long wait times for assistance, with some experiencing delays of over an hour.
Billing Issues
Several customers expressed frustration over billing discrepancies, including unexpected charges and difficulties resolving these issues.
Product Knowledge
While some employees were noted for their expertise, others were criticized for not being knowledgeable about products and services.
Store Environment
The store was generally described as clean and friendly, but some customers felt the staff was insufficient during busy times.
- HAHeidi AsherDec 27, 20251.0They will tell you a cost for your first bill and then you find out it’s going to be way more than that when you get your first bill!!
- EBEric BrannamDec 26, 20255.0This is hands down the best Verizon Wireless ever. Xavier and Carrie are on there game. I will call the A-Team. Stop in and let them make your day the same way they made mine
- ALAmy LozanoDec 20, 20255.0David, was very helpful who was able to explain to me the whole process and was able to understand me when this is my first time getting a line
- AHAngel HernandezOct 28, 20251.0If you want to wait forever this is the place to go
- SRSusan RobenoltSep 15, 20253.0Prices seem to have gone up and serving sizes have gone done. Service is great and food was good
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Pasadena?
The Verizon store in Pasadena is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.
What types of products does the Verizon Pasadena store offer?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon store in Pasadena?
Services include mobile plans, wireless Internet plans, and voice plans.
Can I schedule an appointment at the Verizon Pasadena store?
Yes, you can schedule an in-store appointment online for added convenience.
What delivery and pickup options does the Verizon Pasadena store provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What forms of payment are accepted at the Verizon Pasadena store?
Verizon accepts payments by check, debit card, mobile NFC payments, and does not require cash only.
What languages are spoken at the Verizon Pasadena store?
The store offers services in English and Spanish.
How can nearby Fairmont Plaza be useful when visiting the Verizon Pasadena store?
Fairmont Plaza is a nearby shopping center where customers can enjoy shopping and dining before or after visiting the Verizon store, making it convenient for a combined trip.
Are there any nearby services where I can print documents or handle shipping while visiting Verizon Pasadena?
Yes, the FedEx Office Print & Ship Center is nearby, allowing you to manage printing, shipping, and even passport and visa services conveniently during your visit.
What nearby dining options are available close to Verizon Pasadena?
Nearby restaurants include Wings To Go, Wingstop, Skeeter's Mesquite Grill, and Jersey Mike's Subs, offering a variety of American and fast food options before or after your Verizon visit.