Certified by Cricket Wireless Authorized Retailer • Feb 01, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Pasadena store today.
Location
Certified by Cricket Wireless Authorized Retailer • Feb 01, 2026
Certified by Cricket Wireless Authorized Retailer • Feb 01, 2026
Reviews
4.5
150 reviews
5 stars
125
4 stars
9
3 stars2
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from employees like Naz, Lorena, and Francisco, who were praised for their helpfulness and professionalism.
Store Cleanliness
Customers consistently noted that the store was clean and well-maintained, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated strong knowledge about products and services, effectively assisting customers with their inquiries and needs.
Mixed Experiences
While many reviews were positive, there were a few mentions of negative experiences, particularly regarding service quality and issues with promotions.
AL
Adriana Lerma
2 days ago
5.0
I’ve been using cricket for years, and usually go to other locations, but I decided to go to this one because it was on my way to work. Johana was so helpful and she didn’t have a problem with answering questions. This location is the best!
MD
mario diaz
Dec 12, 2025
5.0
We came into cricket just to look around and now we’re walking out with new iPhone's thanks to Lorena for her customer service my girlfriend an I thank you.
DL
Deahna De Leon
Dec 12, 2025
5.0
Lorena helped my boyfriend an I with new phones her customer service was amazing! And I recommend her ☺️
SA
Selene Aparicio
Nov 22, 2025
5.0
Lorena was awesome; super friendly and professional. She answered all my questions and gave me great recommendations. I'm definitely coming back here. 10/10.
DC
DAMA BEAUTY COSMETICS
Nov 22, 2025
5.0
I usually don’t write reviews, but this location is clean and their employees are so helpful. Lorena was very kind to us and respond all our questions. I definitely recommend to go to this location better than the others is worth it!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Pasadena offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Pasadena?
The store is located at 4702 Spencer Hwy, Pasadena, TX 77505, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Pasadena?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for its cell phone plans?
No, Cricket Wireless offers cell phone plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Pasadena?
You can contact the store by phone at +1 281-991-7253.
Does Cricket Wireless Authorized Retailer have a website where I can learn more or shop online?
Yes, you can visit their store page at https://www.cricketwireless.com/stores/tx/pasadena/4702-spencer-hwy.
What social media platforms can I follow Cricket Wireless Authorized Retailer on?
You can find them on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (CricketNation channel).
Are there any convenient places to eat or shop near Cricket Wireless Authorized Retailer in Pasadena?
Yes, nearby you can find Beverage Mart Liquor for shopping, Taqueria las blancas for Mexican food, and The Special Guest bakery and smoothie bar.
What nearby services can be useful when visiting Cricket Wireless in Pasadena?
Nearby services include Pemex and Exxon gas stations for fuel and automotive needs, Ghuneim Law Firm for legal services, and Western Union for money transfer.
Is there convenient transportation near Cricket Wireless Authorized Retailer in Pasadena?
Yes, the Spencer Hwy & Preston area nearby provides travel and transportation options for easy access to the store.
Brand Certified Facts from Cricket Wireless Authorized Retailer
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Certified February 01, 2026Yext Knowledge Graph
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