Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Palestine for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
271 reviews
5 stars
124
4 stars
44
3 stars
25
2 stars
16
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual employees for their helpfulness, many others reported rude behavior and a lack of assistance.
Technical Support
Numerous reviews highlighted issues with technical support, with customers expressing frustration over the inability to resolve problems in-store.
Store Management
Several reviews mentioned poor management practices, including unprofessional behavior and a lack of support for staff, leading to negative customer experiences.
Coverage Issues
Customers frequently complained about poor network coverage and service quality, particularly in rural areas.
- RFRay FletcherJan 4, 20261.0Avoid this store. Don't believe what they tell you. Since I went here and believe what they said my bill has been doubled. Switch from a personal account to a business account and had nothing but problems since.
- KPKaren PolleyDec 28, 20251.0Would give zero stars if that was an option. When a customer calls and explains their situation and you tell them you can help if that customer stops by your store then HELP them. Do not tell a customer you know exactly how to fix the issue and then when they stop by your store tell them you can't help. The in store customer service is a complete joke.
- AHAlbert HyattDec 15, 20251.0They are only there to sell the product not help customers resolve the problem. And want more money greedy
- CCCodyDec 2, 20251.0Very rude people
- ELEl LeonNov 19, 20251.0Can't connect to personal at store
Frequently Asked Questions About Verizon
What are the Verizon store hours in Palestine, TX?
The Verizon store in Palestine, TX is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products and brands does the Verizon store in Palestine offer?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL, as well as products for business such as cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my items at the Verizon Palestine store?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Palestine?
You can schedule an in-store appointment online through their website or via the My Verizon app to ensure a convenient shopping experience.
What types of payment does Verizon Palestine accept?
The store accepts debit cards, checks, mobile NFC payments, and does not require cash only payments.
Does Verizon Palestine offer service repairs at the store?
No, Verizon Palestine does not offer service repairs at this store location.
Which nearby restaurants can I visit before or after shopping at Verizon Palestine?
Nearby restaurants include El Rancho Grande, Cotton Patch Cafe, Papa Murphy's pizza, and Kim's Convenience Stores which serves American food.
What financial services are available near the Verizon store that customers might find useful?
Nearby financial services include Check Into Cash, OneMain Financial, Advance America, and H&R Block for check cashing, payday loans, and tax services.
Are there any nearby salons or spas for a relaxing break around the Verizon Palestine store?
Yes, nearby salons and spas include Gathered Grace Salon, Happy Nails Day Spa, Palestine Nails & Spa, Just Lashes by Tammy, and Solomon's Porch Haircuts.
What is the address and main contact number for the Verizon store in Palestine?
The Verizon store is located at 2040 Crockett Rd, Palestine, TX 75801. The main contact number is +1 903-922-4124.