Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Odessa, TX 79765
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
238 reviews
5 stars
188
4 stars
13
3 stars
5
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Omar, Maranda, and Damion.
Efficiency
Customers frequently noted quick service and efficient handling of their needs, often completing transactions in a timely manner.
Mixed Experiences
While many reviews were positive, there were also complaints about rude employees and unclear contract terms, indicating inconsistency in service quality.
Product Knowledge
Several customers highlighted the staff's expertise in explaining products and services, which contributed to a positive shopping experience.
Store Environment
The store was described as pleasant and well-organized, contributing to a comfortable shopping atmosphere.
- ASAaron SernaNov 5, 20255.0Great place to get your new phone or accessories. Team members are always there to help and get you out quick and easy.
- VRVasile RomanatSep 1, 20255.0Amazing work Emily and Chris I recommend them they always come thru when a customer needs help
- RBReta BurnsMay 30, 20255.0Very professional, polite and helpful. Went out of there way to help us. I highly recommend them
- MDMrs Jennifer DDec 13, 20225.0Shani & Ruby were amazing!! We had issues with another store and they were quick to make it right! I definitely recommend this location. Thanks again ladies!!!
- DBD BAug 20, 20205.0If all Verizon customer service was like this branch, I would still be their customer.
Frequently Asked Questions About Verizon
What are the regular business hours for Verizon in Odessa, TX?
Verizon in Odessa is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What products are available at Verizon Odessa?
Verizon Odessa offers Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile products.
What payment options does the Verizon store in Odessa accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Does Verizon Odessa provide in-store pickup for online orders?
Yes, the store offers in-store pickup for customer orders placed online.
Can I visit Verizon Odessa without an appointment?
Yes, appointments are not required to shop or receive services at this Verizon location.
How can I contact Verizon Odessa for support or inquiries?
You can contact the store by phone at +1 432-653-0016 or email at odessa1.tx@russellcellular.com.
What brands does Verizon Odessa carry?
Verizon Odessa carries brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Are there restaurants near Verizon Odessa where I can eat before or after my visit?
Yes, nearby restaurants include McAlister's Deli, Szechuan House, Tokyo Express, F1 Bar & Grill Odessa, and Super Pollo Odessa.
What nearby hotels are available if I need accommodation near Verizon Odessa?
Several hotels are close by, including Best Western Plus North Odessa Inn & Suites, WoodSpring Suites Odessa, Home2 Suites by Hilton Odessa, Homewood Suites by Hilton Odessa, and Candlewood Suites.
Are there any beauty or spa services near Verizon Odessa for customers visiting the area?
Yes, beauty and spa services nearby include Serendipity, a hair salon, European Wax Center, and The Lash Lounge for eyelash and hair removal services.