Brand Certified
Best Buy
4.2(2781 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
6300 E Highway 191, Odessa, TX
79762, United States
Certified by Best Buy • Mar 01, 2026
(432) 367-4189
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/odessa/6300-e-highway-191-1526.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.2
2,781 reviews
5 stars
1,580
4 stars
618
3 stars
253
2 stars
81
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unhelpful.
Product Availability
Many customers expressed frustration with low stock levels and disorganization in the store, leading to difficulty in finding items.
Geek Squad Performance
The Geek Squad received mixed reviews, with some customers praising their service while others reported issues with repairs and customer support.
Store Environment
The store was described as busy and sometimes chaotic, with complaints about staff being unapproachable or preoccupied.
- AEAlexander Ermels4 days ago1.0After I finally got through with their annoying AI phone assistant and asking for a representative multiple times, the human who did answer the phone told me he was from a call center. I asked if he had the direct line to the store (I had a store question, not a support question) and he said this store does not take calls. I cannot imagine a store not taking customer calls. One star.
- JJJadier5 days ago1.0Esto es una falta de respeto esta tienda llevo 2 años construyendo mi crédito termine de pagar mi televisor supuestamente al cavo de 2 meses me dicen que debo 60 dolares y me dañaron el crédito por culpa de su inteligencia la verdad que nunca jamás les recomiendo sacarse algo en esta tienda si tienen la posibilidad de pagarlo cash
- JMJordan McDonald6 days ago5.0Kimberly Cavazos was absolutely the best sales associate and helped me with all my laptop needs. Couldn’t be happier with my new MacBook thanks to her.
- ASAshley SmithFeb 24, 20265.0Debra was absolutely amazing! From the moment we walked into Best Buy, she greeted us with a warm smile and made us feel genuinely welcome. She was friendly, professional, and made sure we knew exactly where to go. Her positive attitude truly set the tone for a great shopping experience. Thank you, Debra!
- KGKaren GriffinFeb 15, 20265.0Jazzy was a bright spot in my day. So sweet when she broke the devastating news they were out of my #1 Favorite Frappuccino flavor; expertly steering me to now, my #2 favorite Frapp. ✌️
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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