Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,781 reviews
5 stars
1,578
4 stars
618
3 stars
259
2 stars
84
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with employees often unresponsive or unhelpful, leading to frustration.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lacking product knowledge and failing to assist customers.
Inventory Issues
Customers frequently noted low stock levels and unavailability of products, which contributed to dissatisfaction.
Store Cleanliness
The store was generally described as clean, but some customers mentioned disorganization due to inventory boxes being left around.
Pricing
Prices were seen as high by some customers, though others found them reasonable for the products offered.
- DSDipen savaliyaNov 10, 20253.0I went there to get my hard drives formatted for which they charged 100$ and I had to wait whole day just to hear that they don't have SOS to SATA converter. When I dropped off my drives I told them if they need converter I have it let me give it to you but they said no problem we have it. And turns out they don't. Even after they realize they didn't gave me any update and they told me when I went there check upon them. Sales service was good but geek squad not okay.
- MCMicheal A CuevasOct 27, 20254.0everything nice and decently priced, most of the workers are respectful too. but i did go in to ask about a new ipad, but when i went up to the middle desk and just the employees that were there looked at me and then just walk away. igz real customer service is always best when shopping online…
- CFCraig FergusonOct 23, 20255.0We had the geek squad come to the house and install our new TV with wall mount on brick. These guys did a great job. It was Arturo,Raul and Miguel. They took their time and made sure everything was just right before leaving. I would highly recommend these gentlemen for any install. Best Buy is lucky to have guys like these men working for them. Thanks again guys
- S8Sir_Apple 87Oct 22, 20255.0Bella Anthony and Esme were the nicest most knowledgeable sales people I’ve ever encountered truly made the whole experience worthwhile and entertaining I’ll be asking for them every time I go.
- SSSSmokin2010Oct 17, 20251.0Customer Pick-up should be for customer pick-up ONLY! Not customer service. People do customer pick-up for convenience. But that convenience goes away when multiple people are stuck waiting cause they decide to do a customer service issue in the wrong line. What should’ve been 5 minutes tops in and out took instead 20 minutes!
Frequently Asked Questions About Best Buy
What type of products can I find at Best Buy in Odessa, TX?
You can shop for TVs, computers, appliances, and more at Best Buy in Odessa, TX.
What are the operating hours for Best Buy at 6300 E Highway 191?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Odessa offer curbside pickup?
Best Buy offers curbside pickup services for customer convenience.
Can I get repair services for my electronics at Best Buy in Odessa?
Yes, Best Buy provides expert repair services through their Geek Squad support.
Does the Best Buy store in Odessa accept debit cards and checks?
Yes, the store accepts debit cards and also allows payment by check, but it does not require cash only.
Is in-store shopping available at the Best Buy location in Odessa?
Yes, in-store shopping is available at this Best Buy location.
What is the contact phone number for Best Buy in Odessa, TX?
You can contact Best Buy at +1 432-367-4189.
What nearby places can I visit after shopping at Best Buy Odessa?
Nearby you can visit Ulta Beauty for cosmetics, America’s Best Contacts & Eyeglasses for eyewear needs, or Marsalls for department store shopping.
Is there a nearby service for electronics support near Best Buy Odessa?
Yes, the Geek Squad is a nearby electronics and telecommunications service provider adjacent to Best Buy for expert advice and support.
What fitness or recreational options are available near Best Buy in Odessa?
Nearby fitness options include Orangetheory Fitness for workouts and CYCLEBAR for cycling classes and gym activities.