Business Details
About
Cell Phone StoreElectronics Store
Visit our store at New Caney for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
154 reviews
5 stars
101
4 stars
23
3 stars
5
2 stars
4
1 star
21
- TTTravisOct 29, 20255.0One of the best Verizon's around. Everyone is like and very helpful
- RIRudolph “The World Inspector”Oct 25, 20255.0Worked with Hector and he was absolutely fantastic to work. Very patient and professional. I was dealing with a very stressful situation with AT&T and he helped with the migration to verizon. He is very professional and knowledgeable.
- CSChristian StewartOct 21, 20255.0Went in and we luckily got Jasmine and she was the BEST! She helped us with so many issues on our account and with phones/watches above and beyond! So patient, polite, knowledgeable, professional and friendly. We ended up being there for hours and she made the process an actual pleasant experience. Impressed beyond 5 stars!!
- DJDiamond JacksonSep 19, 20251.0I had the most terrible experience with an agent who could not speak clearly but rather was speaking really fast and didn’t even care to help me understand what he was saying clearly, anyways he basically didn’t want to sell me the iPhone 17 with a trade in offer. I never been treated like this from Verizon … I hope they talk to the agent because he provided horrible service! So disgusted 🤢
- LRLinda RamirezSep 12, 20251.0Extremely disappointed with both Verizon’s service and in-store customer support. My phone constantly goes into SOS mode, meaning I have no cellular signal most of the time even though I’ve already gone through two replacement devices. The issue clearly isn't the phone it’s the poor network coverage, but the store keeps pushing upgrades instead of addressing the actual problem. What’s even more frustrating is the unprofessional behavior at the store. The last time I came in with a concern about my phone line, the staff seemed more interested in chatting with the security guard (short, black hair, glasses light skin , than actually helping customers. I came in for support, not to watch a flirting social hour with the security guard. Customers should not be upsold or ignored. We deserve actual solutions not distractions, dismissals, or empty suggestions to "just get a new phone."
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in New Caney, TX?
The Verizon store in New Caney is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in New Caney?
The Verizon store is located at 21372 US Highway 59, Ste 600, New Caney, TX 77357.
What types of products can I find at the Verizon New Caney store?
You can find the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, TCL brands, as well as business cell phones, tablets, mobile hotspots, and laptops.
Does Verizon New Caney offer online ordering and in-store pickup?
Yes, Verizon offers online ordering with in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an in-store appointment at Verizon New Caney?
You can schedule an in-store appointment by visiting their website or using the My Verizon app available on the Apple App Store.
What payment methods does Verizon New Caney accept?
Verizon New Caney accepts debit cards, mobile NFC payments, and does not require cash only payments.
What services are offered by Verizon New Caney?
Verizon New Caney offers mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
What are some nearby dining options close to Verizon New Caney?
Nearby dining options include Chipotle Mexican Grill, Airi Poke & Ramen, Saltgrass Steak House, Buffalo Wild Wings, Chili's Grill & Bar, and RC's NYC Pizza & Pasta.
Are there any beauty and salon services near Verizon New Caney?
Yes, nearby beauty and salon services include Nails of America, Tune Up The Manly Salon - Valley Ranch, Benefit Cosmetics BrowBar, Charlotte Tilbury, and Ulta Beauty.
What retail stores are located near Verizon New Caney for additional shopping?
Nearby retail stores include T.J. Maxx, Ross Dress for Less, Five Below, Burlington, Rack Room Shoes, Bath & Body Works, America's Best Contacts & Eyeglasses, and OshKosh B'Gosh.