Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,174 reviews
5 stars
1,161
4 stars
462
3 stars
243
2 stars
95
1 star
213
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being knowledgeable and helpful in assisting with product selection.
Customer Service
While some reviews highlighted excellent customer service experiences, others reported instances of poor service and unprofessional behavior from staff.
Product Availability
Customers noted a good selection of electronics, but some expressed frustration with inventory discrepancies and the inability to find specific items.
Checkout Experience
Several reviews mentioned slow checkout processes, although some customers appreciated the quick service they received.
Curbside Pickup Issues
There were mixed experiences with curbside pickup, with some customers reporting helpful service while others faced difficulties and unprofessional interactions.
- AGAngel Gonzalez2 days ago4.0Great n fast
- JJJoshuaNov 12, 20251.0Do not get the Best Buy Card - Horrible service and fees
- RGRebecca GomezOct 24, 20255.0Came in today looking for a camera. Lauren was such a great help with helping us pick the perfect one based off what we were wanting. She went above and beyond researching the product and the quality we were looking for. Walked out happy and appreciative. Thanks Lauren 😊
- RPRoberto PerezOct 22, 20255.0They have washers dryers tvs any electronics you would need. They have knowledgeable people working there as well.
- AMAshlynn MontanezOct 19, 20255.0Super helpful staff! Have found what I needed every time and everyone working was super knowledgeable and helpful.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in New Braunfels, TX?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in New Braunfels offer curbside pickup?
Best Buy offers curbside pickup services for customer convenience.
Where is Best Buy located in New Braunfels?
Best Buy is located at 187 Creekside WY, New Braunfels, TX 78130, USA.
What types of products can I find at Best Buy in New Braunfels?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.
Does Best Buy in New Braunfels provide Geek Squad support and repair services?
Yes, Best Buy provides expert Geek Squad support and offers service repair for electronics.
Can I pay by debit card at the Best Buy in New Braunfels?
Yes, Best Buy accepts debit card payments and does not require cash only.
What nearby places can I visit around Best Buy at Creekside WY?
Nearby places include the Creekside Shopping Center, EVO Cinemas Creekside Town Center, and Starbucks, providing options for shopping, entertainment, and dining before or after your visit.
Where can I get expert computer repair near Best Buy in New Braunfels?
Geek Squad, located nearby Best Buy, offers IT services and computer repair for your convenience.
Are there any nearby places for dining near Best Buy within Creekside WY?
Yes, you can enjoy meals at nearby locations like Nothing Bundt Cakes for desserts or Pizza Hut Express for fast food.
What other shopping options are available near Best Buy at 187 Creekside WY?
Besides Best Buy, nearby shopping options include Target, JCPenney, and rue21 for a variety of retail and department store needs.