Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,197 reviews
5 stars
1,178
4 stars
464
3 stars
244
2 stars
95
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and unprofessional behavior.
Order Fulfillment
Several customers experienced issues with order fulfillment, including long wait times for online orders and incorrect inventory information.
Product Selection
Customers appreciated the variety of products available, but some noted a decline in electronics options compared to previous years.
Store Experience
The store environment received positive remarks for cleanliness and layout, though some customers found staff unresponsive or distracted.
- RCroderick coleman4 days ago5.0Doing Wht thy do best
- WKWilliam M KuliskaDec 24, 20251.0Waited in line for online order, paid for up front. 1 hour. SD card. Only person in line.
- AOAndrew ODec 23, 20255.0Placed an online order and I picked it up in-store. Everything went well and was very easy.
- BRBen RobertsonDec 19, 20251.0Crap service. Weird atmosphere. When you get tired of waiting on someone to help and order online from Best Buy it gets worse. Save yourself head ache and order from Amazon.
- JBJeffery ButlerDec 14, 20251.0Not coming back to this Best Buy again. Stood in line for 5 minutes to pick up an order placed online. The clerk skipped past me as if I didn’t exist. Guess my money isn’t good enough. Went straight to the competitor and I was in and out. Date: 12.14.25 Time: approximately noon
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in New Braunfels, TX?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in New Braunfels offer curbside pickup?
Best Buy offers curbside pickup services for customer convenience.
Where is Best Buy located in New Braunfels?
Best Buy is located at 187 Creekside WY, New Braunfels, TX 78130, USA.
What types of products can I find at Best Buy in New Braunfels?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.
Does Best Buy in New Braunfels provide Geek Squad support and repair services?
Yes, Best Buy provides expert Geek Squad support and offers service repair for electronics.
Can I pay by debit card at the Best Buy in New Braunfels?
Yes, Best Buy accepts debit card payments and does not require cash only.
What nearby places can I visit around Best Buy at Creekside WY?
Nearby places include the Creekside Shopping Center, EVO Cinemas Creekside Town Center, and Starbucks, providing options for shopping, entertainment, and dining before or after your visit.
Where can I get expert computer repair near Best Buy in New Braunfels?
Geek Squad, located nearby Best Buy, offers IT services and computer repair for your convenience.
Are there any nearby places for dining near Best Buy within Creekside WY?
Yes, you can enjoy meals at nearby locations like Nothing Bundt Cakes for desserts or Pizza Hut Express for fast food.
What other shopping options are available near Best Buy at 187 Creekside WY?
Besides Best Buy, nearby shopping options include Target, JCPenney, and rue21 for a variety of retail and department store needs.