Verizon

4.4
329 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at New Boston, TX 75570

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
700 Davey Crockett Dr, New Boston, TX
75570, United States

Hours

Reviews

4.4
329 reviews
5 stars
246
4 stars
32
3 stars
14
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Jennifer, Maggie, and Rudy for their excellent service.

Efficiency

Numerous reviews highlighted quick service, with many customers reporting being in and out of the store within 30 minutes.

Mixed Experiences

While many customers had positive experiences, some reported poor service, including lack of acknowledgment upon entering the store and issues with product returns.

Knowledgeable Staff

Several customers noted that staff members were knowledgeable about products and services, providing clear answers to questions.

Store Environment

Some reviews mentioned a lack of greeting or acknowledgment from staff, leading to a less welcoming atmosphere for certain customers.
  • DP
    Donald Partridge
    Oct 5, 2025
    5.0
    Really enjoyed the time at Russell Cellular. They really helped me get the best for my money
  • CP
    Curtis Peters
    Jun 3, 2025
    5.0
    Most delightful
  • CC
    Cc Collins
    Jan 10, 2020
    5.0
    Aweson group of people...very helpful n friendly service.
  • BH
    Barbara Harrell
    Mar 16, 2018
    3.0
    The staff was friendly. Mostly knowledgeable. I was surprised to see Samsung S 5's available for purchase when 9 is coming out very soon. That makes me wonder if you buy a new phone how long its supported if it's so many generations old. They had a special with a Vorizon phone unlimited Pre-paid unlimited card. They gave you a free phone. But charged $37.00 to activate it. The phone is much older and sells everywhere you buy "burner" phones for $25.00 like Family Dollar or Walmart. Was that a good deal? For a kid's first cell phone at 12yo perhaps. Friendly, but not very up to date.

Frequently Asked Questions About Verizon

What products does Verizon in New Boston, TX offer?

Verizon offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid products at their New Boston location.

What are the store hours for Verizon in New Boston?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.