Many customers praised the friendly and helpful service provided by staff, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including unhelpful staff and issues with product returns.
Efficiency
Several reviews highlighted quick service and efficient handling of transactions, with customers often in and out in under 30 minutes.
Knowledgeable Staff
Customers appreciated the staff's product knowledge and ability to resolve issues effectively, although some noted a lack of engagement from certain employees.
Store Environment
Feedback varied on the store's atmosphere, with some customers enjoying the vibe while others reported unwelcoming experiences.
MF
Marshaa Franklin
Nov 26, 2025
5.0
Very nice and Friendly service
DP
Donald Partridge
Oct 5, 2025
5.0
Really enjoyed the time at Russell Cellular. They really helped me get the best for my money
WR
Wade Richardson
Jan 1, 2020
5.0
Excellent customer service they always treat us will the utmost courtesy
What products does Verizon in New Boston, TX offer?
Verizon offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid products at their New Boston location.
What are the store hours for Verizon in New Boston?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Which payment options are accepted at the Verizon store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in New Boston offer in-store pickup services?
Yes, in-store pickup is available for customers at the New Boston Verizon store.
Where is the Verizon store located in New Boston, TX?
The Verizon store is located at 700 Davey Crockett Dr, Suite 100, New Boston, TX 75570.
How can I contact Verizon in New Boston?
You can reach the Verizon store at +1 903-628-9178 or email newboston.tx@russellcellular.com.
Are there any fitness centers near the Verizon store in New Boston?
Yes, Anytime Fitness and Anytime Fitness New Boston gyms are nearby, convenient for customers wanting to visit the store before or after their workout.
What dining options are available near Verizon in New Boston?
Nearby dining includes The Burger Joint for burgers and Mexican food, and Domino's Pizza for fast-food pizza, ideal for a meal before or after shopping.
Are there other mobile phone stores close to the Verizon store?
Yes, there are other mobile phone stores nearby such as Mobile Destination, Verizon Authorized Retailer, T-Mobile, and Walmart New Boston - James Bowie Dr.
Does the Verizon store support community outreach?
Yes, Verizon in New Boston is associated with RC Cares and participates in community outreach programs.