Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Nacogdoches, TX 75965
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
319 reviews
5 stars
249
4 stars
31
3 stars
8
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Claudia, Sean, and Lindsay for their exceptional service.
Efficiency
Numerous reviews highlighted quick service and efficient handling of transactions, with customers often being in and out of the store in a timely manner.
Communication Issues
Some customers reported problems with communication, including unclear charges and unhelpful responses from technicians, indicating a need for improvement in this area.
Mixed Experiences
While many had positive experiences, several customers expressed dissatisfaction with certain staff members and the overall service quality, suggesting inconsistency in customer care.
Store Environment
The store was generally described as clean and accessible, but there were complaints about unprofessional behavior among some employees.
- LBLinda Bell5 days ago5.0It was good experience
- SBSusana BuchmanSep 17, 20255.0Excellent assistant! Claudia Duron was so friendly, patient and took time as needed with us. We are so glad we chose this store for assistance.
- KKKamalani KelleyJul 9, 20251.0We went in for a new phone. Paid the service fees and taxes in store and received a receipt. We get the next bill and Verizon is charging us for the fees and taxes. They have NO record of the payment. I reach out to Russell Cellular and they have NO record of the payment. Thankfully we kept the receipt and disputed it, otherwise we'd be out the money.
- TCTraci CloudApr 30, 20185.0Was very helpful and did everything they could to make everything better
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Nacogdoches, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Nacogdoches?
The store is located at 4909 North St, Ste 214, Nacogdoches, TX 75965.
What products does Verizon in Nacogdoches offer?
They offer Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid phone options.
What payment methods are accepted at Russell Cellular, the Verizon Authorized Retailer?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular in Nacogdoches offer in-store pickup for orders?
Yes, in-store pickup is available for customers.
Can I schedule services or manage my Verizon account through an app?
Yes, you can use the My Verizon app available in the App Store to schedule services and manage your account.
Is Russell Cellular active in the local community?
Yes, they are involved with RC Cares and participate in community outreach programs.
Which mobile phone brands are available at the Verizon Authorized Retailer in Nacogdoches?
They offer devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What nearby dining options can I visit before or after shopping at Verizon?
You can try Fuzzy’s Taco Shop, Wingstop, Papa Murphy’s Take ‘N’ Bake Pizza, or Salma’s Pizza and Indian Restaurant nearby.
Are there any nearby medical facilities near the Verizon store in Nacogdoches?
Yes, Texas MedClinic, Deluxe Dental, Urgent Doc emergency room, and Imaging Center of Nacogdoches are close by for medical needs.
What nearby stores can complement my visit to Verizon in Nacogdoches?
Near Verizon, you'll find Russell Cellular, Sprint Store By United Cellular, RadioShack for electronics, as well as Game X Change, Maurices, and Shoe Dept. for other shopping needs.