Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Murphy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
152 reviews
5 stars
93
4 stars
15
3 stars
6
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being helpful and knowledgeable, others were described as rude or unhelpful.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific staff members, particularly Bobby, Sarah, and Gabriel, who provided excellent assistance.
Store Experience
Many reviews mentioned long wait times and a lack of acknowledgment from staff upon entering the store, leading to frustration among customers.
Sales Practices
There were complaints about misleading information regarding promotions and plans, with some customers feeling pressured into upselling.
Overall Satisfaction
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations and a desire to switch carriers.
- MWMintesinot Wolde6 days ago2.0Ethiopian Assab 🇪🇹🇪🇹🇪🇹
- ANAshley NicholeNov 13, 20254.0Verizon has room for improvement when it comes to their plans and overall service, as the pricing can feel a bit high and the options aren’t always the best compared to other carriers. However, my mom loves Verizon, and that’s the main reason we continue to use it. One thing I do appreciate is that they have physical store locations, which makes it easy to get help in person when needed. Overall, solid provider but definitely could offer better plans.
- DBDeclan BallNov 4, 20251.0terrible service workers were unclear about everything and i ended up losing all my photos permanently
- BGBrett GadburyOct 27, 20253.0Not very impressed by Ms.Homes. I felt we where a inconvenience as we where just there to pick up our preordered phone and drop off the trade in.
- HJHani JaberOct 11, 20251.0Does not surprise me that the rating is low for this store. Just had the worst experience on oct 12th with assistance manager Nette Holmes. She is argumentative and that’s ok because you can fix this with training; but what tipped it for me when store had only one customer and I asked if I can sit to wait for my turn on the high chairs in the middle. She said no and either you can walk or sit on a bench against the wall that is not comfortable. Time to switch to ATT
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Murphy, TX?
The Verizon store in Murphy is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What types of products can I find at the Verizon Murphy store?
The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
Does the Verizon Murphy store offer any delivery or pickup options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment before visiting the Verizon Murphy store?
Yes, you can schedule an in-store appointment online or via the My Verizon app before visiting the store.
What payment methods are accepted at Verizon in Murphy?
Verizon accepts checks, debit cards, and mobile NFC payments. They do not require cash only payments.
Which mobile phone brands are available at Verizon Murphy?
Brands available include Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Murphy provide for business customers?
Services include business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
What nearby restaurants can I visit before or after shopping at Verizon Murphy?
You can visit Jason's Deli, South Fork Texas Steak & Crab, BackYard Murphy, Wayback Burgers, Tropical Smoothie Cafe, Original Mocha, or Two Hands Fresh Corn Dog nearby for various dining options.
Are there any nearby health or wellness centers close to Verizon Murphy?
Yes, nearby you will find My Eyelab optometrist, Countryside Smiles dentist, Monarch Dental orthodontist, The Joint Chiropractic, Healing Hands Compound Pharmacy, Citra Urgent Care, Texas Health Emergency Room, Sinai Urgent Care, and Walgreens pharmacy.
What nearby recreational or beauty services are available near Verizon Murphy?
Nearby options include Floyd's 99 Barbershop, Azura Nail Spa, Deka Lash beauty salon, Palm Beach Tan, StretchLab gym, Club Pilates, Play Street Museum, and Pixel Speed Sim Racing arcade.