Verizon

Reviews

• MR

  mohammad rahman

  Dec 28, 2025
  5.0
  Excellent store with great customer service. Staff was helpful, prices were reasonable, and everything was easy to find. Highly recommend! Specially sale representatives- Victor, he was very helpful and professional.
• EC

  Edgar Contreras

  Dec 27, 2025
  1.0
  Que malísimo servicio el que ofrecen en esta tienda, sobre todo las 2 mujeres que son cómo las encargadas, ayer estuve esperando 3 horas, se hizo tarde, y ahí fue cuando se me acercó para decirme que no me atenderían, solo por hablar español, lo peor es que hay personal que habla mi idioma, pero ella lo asignó a otro cliente, sin importarle, teniendo personal de sobra, que no estaban ocupados, ojalá por el bien de la empresa tomen medidas. 😡
• GG

  Ghost. Goat

  Dec 6, 2025
  1.0
  Be careful — this company is the biggest scam. employees has very terrible customer service; she almost tries to kick you out with any excuse. This company is really bad, so be careful, guys. The internet is very slow. They start you with the $65$ plan, but they give you very slow internet and write “unlimited” just to and it not unlimited and when I open my plan, my Internet is very slow all this just too push you to the $100 plan. Be careful, everyone.
• SR

  SAOLAO ROCK

  Nov 26, 2025
  1.0
  I dont want to give them any star at all. Today I had horrible experience 11/26/25. I have been with verizon for over 20+ plus years. These 3 sales person who work there are really terrible. I went with in there at 1:30pm . There were no customers at except us. By the time all this situation happen and left there walking out at 5:30 pm with them not helping me finish up my activation nor lied to us about having a phone in stock. Wasted all my time. We should have not been there that long. We were told the phone was in stock then tell us it's not. They should have let us know if they don't want to sell us the phone or save for someone else. Instead making us sit there and wait, pretending to and trying to activate our other phone. And, to make us wait and then tell us the phone is out of stock. I understand there are other customers, but we were there before everyone started to arrive. We felt like we are being mistreated and racial profile. I call customers service an make a complaint about how they treat us. I had to order another phone from customers service on the phone. I hope these sales person get more training and better learn how to take care there customers. I am sure everyone have different experience, but this is my experience with these sales person. It shouldn't have happen this way.
• AP

  Akbar Pasha

  Nov 25, 2025
  1.0
  Completely disrespectful. I waited for almost 2 and half hours no one bother to come and help us and instead they ignore and served other customer who came after me . All staff is useless and disrespectful. There is a black lady who seems like manager of store who literally ignored me and called other customer to serve. I plan to buy Verizon service as new customer now I will never become Verizon customer

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