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Brand Certified

Verizon

3.8
(198 reviews)

Business Details

218 E Fm 544, Murphy, TX
75094, United States
(469) 974-3702

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Murphy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
218 E Fm 544, Murphy, TX
75094, United States

Hours

Reviews

3.8
198 reviews
5 stars
119
4 stars
18
3 stars
6
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.

Wait Times

Numerous reviews mention long wait times, with some customers feeling ignored or neglected during their visits.

Sales Practices

Several customers expressed frustration with perceived upselling tactics and misleading information regarding plans and promotions.

Store Environment

While some reviews highlight a clean and welcoming store environment, others noted a lack of acknowledgment from staff upon entering.
  • AD
    Alexis Daniels
    1 day ago
    5.0
    victor helped me out so much with the situation that i had with my cell phone he was so friendly and kind and gave me the best experience. Loved it!!
  • EC
    Eeman Chowdhury
    5 days ago
    1.0
    Do not go to this location. One of the employees was incredibly rude when we asked her a simple question. She stormed off and never came back to help us. I don't know why she is shocked that a customer would need help after she just walked into the store in the middle of a Saturday. She seriously needs to check her attitude.
  • DA
    David Angelo
    Feb 14, 2026
    2.0
    I went to the store this week to take advantage of a free phone offer but instead I was repeatedly asked to change my Netflix and other services to be under Verizon and to use Frontier as my internet service. Unable to pick up momentum for why I came in, I picked up my phone and left.
  • SA
    Samjad Azeez
    Jan 31, 2026
    1.0
    Worst customer service. They will attend the people without checking who checked in first. They are more interested in selling phone cases than serving customers. Stay away!!!!
  • WG
    Wadei Gerges
    Jan 22, 2026
    1.0
    The Employe his name, Kelly he open the new account for my business last July and he make A lot mistake for my permission and I try with him to fix this problem and he not help us from July right now almost 7 months the same problem and I try many many time to fix my permission and he’s not help at all so I don’t recommended any one to go this store

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Murphy, TX?

The Verizon store in Murphy is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

What types of products can I find at the Verizon Murphy store?

The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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